Summary
Overview
Work History
Education
Skills
Timeline
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Alicia Baldison

Surprise,AZ

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Walmart
Surprise
02.2022 - 11.2024
  • Resolved customer complaints promptly and efficiently.
  • Prepared and evaluated CRM reports to identify problems and areas for improvement.
  • Recommended improvements in products, service and billing methods to management to prevent future problems.

Education

High School Diploma -

Sun Valley
Mesa, AZ

Skills

  • Account updating
  • Scheduling
  • Complaint resolution
  • Typing proficiency
  • Microsoft Office Suite
  • Multitasking and organization

Timeline

Customer Service Representative

Walmart
02.2022 - 11.2024

High School Diploma -

Sun Valley
Alicia Baldison