Alicia Beets
Chickasha
Summary
A dedicated worker who is detail oriented. A passion for helping people. A love for working with spreadsheets and numbers, especially financial. Proven ability to problem solve and handle most situations with out much assistance. Multitasking is not a problem and often seen as an enjoyable challenge. Ability to calm most irate customers and find a satisfactory solution for whatever the problem.
Overview
9
9
years of professional experience
Work History
Receptionist
Grady Memorial Hospital
Chickasha, OK
04.2025 - Current
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
- Maintained accurate patient records and documentation within electronic health record systems.
- Coordinated communication between patients and medical staff for optimal care delivery.
- Assisted with managing phone calls, directing them to appropriate departments efficiently.
- Handled cash transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Caregiver
Kristy Jarnigan / Laura DeHart
Chickasha, OK
08.2019 - 01.2025
- Assisted clients with daily living activities, ensuring comfort and safety.
- Administered medications according to prescribed schedules, maintaining compliance with health regulations.
- Monitored client health conditions, reporting any changes to healthcare professionals promptly.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Assisted in organizing and maintaining payroll and tax information.
Caregiver
Caring Hearts Home Care
Fort Scott, KS
08.2017 - 05.2018
- Implemented effective communication strategies to address client needs and concerns efficiently.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Associate of Science - General Studies
Fort Scott Community College
Fort Scott, KS05-2007
High School Diploma -
Fort Scott Christian Heights
Fort Scott, KS05-2005
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Scheduling appointments
- Typing speed roughly 65 wpm
- Tech-Savvy
- Basic accounting
- Attention to detail
- Problem-solving
- Payment processing
Timeline
Receptionist
Grady Memorial Hospital
04.2025 - Current
Caregiver
Kristy Jarnigan / Laura DeHart
08.2019 - 01.2025
Caregiver
Caring Hearts Home Care
08.2017 - 05.2018
Associate of Science - General Studies
Fort Scott Community College
High School Diploma -
Fort Scott Christian Heights