Alicia Beshara
Athens,OH
Summary
Talented Mortgage Loan Officer with proven track record of providing financial services to clients while managing complex loan transactions. Possesses deep understanding of credit analysis, loan origination and closing. Offers great time management and task prioritization skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Mortgage Loan Officer
Third Federal Savings & Loan
02.2016 - Current
- Generate new mortgage and equity loan business
- Answer phones
- Guide borrowers in the mortgage process and help with financial decisions
- Ability to handle large volumes of loans in pipeline
- Excel in new software navigation and usage
- Mentored junior loan officers to improve team performance and meet organizational goals.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.
- Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
Mortgage Loan Officer
Fifth Third Bank
01.1998 - 02.2016
- Started in branch banking and moved up through management quickly
- Was licensed in life, annuity and mutual fund sales
- Moved into solely mortgage financing as an MLO in 2004
- Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
- Streamlined the loan application process for improved customer satisfaction and a higher volume of closed loans.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Organized educational seminars for prospective homebuyers, increasing company visibility in the community.
- Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.
- Promoted cross-selling opportunities within the organization by identifying additional financial products that would benefit clients beyond their mortgage needs.
- Customized marketing materials aimed at attracting potential mortgage applicants within specific target markets.
- Met with realtors and other professionals to generate business
- Guided borrowers in financial decisions for buying and building homes.
Education
Some College - Finance
American Institute of Banking
Columbus, OH01.1999
Skills
- Banking
- Financial Analysis
- Loan Origination
- Underwriting
- Financial Services
- Credit Analysis
- Sales
- Attention to detail
- Organizational skills
- Management
- Microsoft Office
- Communication skills
- Marketing
- Cash handling
- Customer relationship management
- Mortgage servicing
Certification
NMLS License
Timeline
Mortgage Loan Officer
Third Federal Savings & Loan
02.2016 - Current
Mortgage Loan Officer
Fifth Third Bank
01.1998 - 02.2016
Some College - Finance
American Institute of Banking