Alicia Bland
Plymouth,NC
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
8
8
years of professional experience
Work History
Sales Associate
Bealls Inc
04.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Unloaded items and goods from trucks into main storage area for transfer to shelves.
- Sorted and properly arranged items.
Commercial Cleaner
Service Master Cleaners
10.2020 - 01.2022
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
Certified Wireless Specialist
The Revenue Optimization Companies (T-Roc)
03.2019 - 02.2020
- Identified opportunities to improve wireless device performance by introducing new hardware or software updates.
- Performed post-installation inspections to verify hardware and software performance metrics met with customer requirements.
- Develop and maintain professional relationships with clients and prepared required strategies.
- Greeted customers with warm smile and helped with various wireless needs.
- Maintain knowledge on all products and services in market.
- Answered customer questions on various plans, carriers and packages based on individual needs.
- Maintain required paperwork for all transactions for new contracts and upgrade's as required.
Apparel & Accessories Team Member
Target
05.2016 - 01.2019
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
Youth Development Professional
Boys & Girls Club Of The Coastal Plain
04.2017 - 08.2018
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Assisted with educational needs through tutoring and homework assistance.
- Helped set appropriate goals and plans to achieve targets.
- Supervised youth and maintained security for each child under care.
- Planned, implemented, monitored and assessed classroom instructional program.
- Took part in sports, games, and movie nights with children.
Student Office Assistant
University Police Department (NCCU)
08.2015 - 12.2015
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Assisted senior administrative professionals with daily work tasks.
- Managed and appropriately directed multi-line telephone calls, mail and faxes.
- Compiled information and documents from source data previously entered into computer.
- Worked independently and under guidance to master general clerical tasks.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained and updated office records, both digital and physical.
Education
Bachelor of Science - Criminal Justice
North Carolina Central University
Durham, NCHigh School Diploma -
Plymouth High School
Plymouth, NC06.2012
Skills
- People-oriented
- Inventory Control
- Detail-oriented
- Apple Certified Specialist (ACS)
- Professional Demeanor
- Stocking and Receiving
- POS System Operation
- Customer Needs Assessment
- Product Knowledge
- Goal-Driven
Timeline
Sales Associate
Bealls Inc
04.2021 - Current
Commercial Cleaner
Service Master Cleaners
10.2020 - 01.2022
Certified Wireless Specialist
The Revenue Optimization Companies (T-Roc)
03.2019 - 02.2020
Youth Development Professional
Boys & Girls Club Of The Coastal Plain
04.2017 - 08.2018
Apparel & Accessories Team Member
Target
05.2016 - 01.2019
Student Office Assistant
University Police Department (NCCU)
08.2015 - 12.2015
Bachelor of Science - Criminal Justice
North Carolina Central University
High School Diploma -
Plymouth High School