Alicia Brooks
Brunswick,GA
Summary
Dedicated hard worker with a passion for delivering outstanding customer service. Friendly and versatile with proven sales generation to build lasting relationships with clientele.
Overview
7
7
years of professional experience
Work History
Salon Owner
The Hair Cottage
10.2019 - Current
- Oversaw daily operations of all salon tasks.
- Maintained daily, monthly and quarterly records of costs and revenue.
- Consulted with clients to assess goals and give my best results.
- Put together realistic budgets based upon costs and fees for successfully operating business.
Insurance Billing Specialist
Coastal Endodontics
02.2018 - 02.2020
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Responded to patient concerns and questions on a daily basis as well as greet each patient that came in.
- Used data entry skills to accurately document and input statements.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
Master Cosmetologist
Razors Edge
08.2016 - 10.2019
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Consulted with new clients, asking appropriate questions to understand needs and expectations for hair color, style and care.
Education
Cosmetologist - Cosmetology
Coastal Pines Technical College
Brunswick, GA05.2016
Skills
- Staffing
- Planning and Execution
- Business Growth
- Financial Management
- Quality Assurance
- Customer Service
- Sales Development
Timeline
Salon Owner
The Hair Cottage
10.2019 - Current
Insurance Billing Specialist
Coastal Endodontics
02.2018 - 02.2020
Master Cosmetologist
Razors Edge
08.2016 - 10.2019
Cosmetologist - Cosmetology
Coastal Pines Technical College
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