Alicia Bryant
Washington
Summary
As healthcare professional, extensive experience in managing patient interactions, administrative and clinical duties in medical setting. Valued for strong collaboration skills, adaptability, and consistent delivery of high-quality results. Known for reliability and effective communication, ensuring seamless patient experience.
Overview
8
8
years of professional experience
Work History
Receptionist
Surgical Care Affiliates
Charlotte, NC
02.2025 - 05.2026
- Managed patient registration and verification prior to surgical interventions.
- Coordinated patient appointments to ensure efficient use of resources and maintain high levels of patient satisfaction.
- Administered financial transactions to enhance patient service delivery within surgical facility.
- Oversaw inventory management for office supplies, ensuring availability and organization.
Medical Assistant
Atrium Health
Charlotte, NC
04.2020 - 02.2025
- Patient rooming by recording vital signs, administering EKGs, and delivering injections efficiently. Supported medication management by coordinating prescriptions and facilitating timely access for patients.
- Executed necessary testing protocols to secure patient approval for oxygen therapy.
- Developed expertise in EMR systems Epic and Canopy to enhance operational efficiency.
- Assisted in providing wound care to patients, ensuring comfort and support during treatment. Helped maintain hygiene and cleanliness of wound sites to promote healing. Supported healthcare teams by documenting wound care procedures and patient progress.
Medical Assistant / Receptionist
Palisades Pulmonary and Internal Medicine
West Nyack, NY
08.2018 - 02.2020
- Managed various responsibilities as a certified medical assistant in a fast-paced office. Oversaw patient vital monitoring and EKG procedures. Led efforts in EMR documentation and assisted patients with oxygen generators.
- Administrative tasks including EHR insurance authorizations, coordinating insurance referrals, preparing lab requisitions, and handling fax dispatches and phone calls. Led the execution of essential administrative functions, optimizing processes for EHR insurance authorizations, insurance referrals, lab requisitions, and communication dispatches.
- Facilitated communication between patients and healthcare providers to enhance care delivery.
- Ensured compliance with HIPAA guidelines to safeguard patient privacy.
Medical Assistant/ Receptionist
Hillcrest Medical
Nanuet, NY
02.2018 - 08.2018
- Oversaw patient triage and vital sign monitoring in a pediatric practice. Facilitated comprehensive patient care processes to enhance service delivery.
- Performed thorough and precise EMR documentation for every visit to enhance patient care quality.
- Oversaw administrative operations, managing phone inquiries and document processing. Coordinated patient check-ins while ensuring active insurance verification.
- Utilized EMR software to oversee patient file management and ensure compliance with HIPAA regulations.
Education
Certified Medical Assistant -
Boces
Nyack, NY05.2013
Business Administration
Rockland Community College
Suffern, NY05.2017
High school Diploma - undefined
Suffern High school
Suffern, NY06.2013
Skills
- Medical terminology
- EMR / EHR
- Attention to detail
- Multitasking
- Excellent communication
- Critical thinking
Timeline
Receptionist
Surgical Care Affiliates
02.2025 - 05.2026
Medical Assistant
Atrium Health
04.2020 - 02.2025
Medical Assistant / Receptionist
Palisades Pulmonary and Internal Medicine
08.2018 - 02.2020
Medical Assistant/ Receptionist
Hillcrest Medical
02.2018 - 08.2018
Business Administration
Rockland Community College
High school Diploma - undefined
Suffern High school
Certified Medical Assistant -
Boces