Mercedes Hopkins
Lithia Springs,GA
Summary
Motivated Medical Assistant offering valuable contributions in all facets of administrative activities derived from diverse, 6-year background. Recognized for exemplary time management, organization, prioritization and work ethic.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Receptionist
Link Wellness Centers
- Organize orientation and training of new staff
- Fitting patients for braces, ensuring proper measurements and place brace/diabetic shoe orders
- Facilitate transportation for patients to and from doctor's office
- Send over patient's summary to insurance company for payment
Medical Assistant
WellStar Health System
Marietta, GA
02.2018 - Current
- Take patients medical history
- Assisting physician during exams and procedures
- Transmitting prescriptions refills as directed
- Remove sutures and staples
- Explain treatment procedures to patients
- Schedule patient appointments
- Arranging patient hospital admissions for urgent surgeries
- Triage post op and pre op patients
Extern
WellStar family medicine
Powder Springs, GA
10.2017 - 11.2017
- Greeted patients and performed general clerical duties
- Permitted to enter basic information into the Epic database with supervision
- Permitted to administer injections with supervision
Office Manager
brace mobility
Decatur, GA
01.2015 - 08.2017
- Assign and monitor clerical, administrative and secretarial responsibilities
- Evaluate and manage staff performance
- Organize orientation and training of new staff
- Design, implement and maintain adherence to office policies and procedures
- Coordinate schedules, appointments and bookings
- Handle patient inquiries and complaints
Front Desk Receptionist
AllWell Physcians
Decatur, GA
11.2008 - 07.2012
- Take patients medical history
- Assisting physician during exams and procedures
- Transmitting prescriptions refills as directed
- Remove sutures and staples
- Explain treatment procedures to patients
- Schedule patient appointments
- Arranging patient hospital admissions for urgent surgeries
- Triage post op and pre op patients
Education
College Degree - Certified Medical Assistant
Kennesaw State University
Kennesaw, GA12.2017
Licensed Master Cosmetologist -
Chattahoochee Technical College
12.2013
Skills
- 65 WPM
- BILLING
- BOOKKEEPING
- CODING
- DATA ENTRY
- Medical Office Experience
- Medical Patient Scheduling
- Patient Care
- Experience Administering Injections
- Medical Office Management
- Phlebotomy
- Vital Signs
- Medical Billing
- EMR Systems
- Anatomy Knowledge
- Triage
- Customer service
- Clerical Experience
- Medical Terminology
- Medical Coding
- Medical Records
- Epic
- School Bus Driving
Certification
- Certified Medical Administrative Assistant (CMAA), 12/01/17, 12/01/19
- CPR Certification
- CDL
- CDL B
- Passenger Endorsement
- School Bus Endorsement
- Certified Medical Assistant
- CCMA Certification
- BLS Certification
- Driver's License
Timeline
Medical Assistant
WellStar Health System
02.2018 - Current
Extern
WellStar family medicine
10.2017 - 11.2017
Office Manager
brace mobility
01.2015 - 08.2017
Front Desk Receptionist
AllWell Physcians
11.2008 - 07.2012
Licensed Master Cosmetologist -
Chattahoochee Technical College
Receptionist
Link Wellness Centers
College Degree - Certified Medical Assistant
Kennesaw State University