Alicia Burgess

• Worked effectively in fast-paced environments. (The general manager allowed me to work in different locations due to my customer service skills and fast paced skills.)
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Maintained organized cash register area, promoting cleanliness and accessibility during peak hours.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted customers with inquiries, providing product information and recommendations to enhance satisfaction.
• Processed in-room dining orders accurately and efficiently, ensuring timely delivery to guests.
• Communicated menu options and promotions effectively to enhance guest experience and satisfaction.

• Assisted in maintaining cleanliness and organization of dining areas.
• Adapted to changing menu offerings and dietary requests efficiently.
• Ensuring meals are accurate, delivered at the right time and temperature, and that patients understand their meal selections.
• Delivered exceptional guest experiences through attentive service and quick response to issues.
• Assisting patients in choosing meals that meet their dietary needs and preferences.
• Followed HACCP guidelines by handling food, cleaning workstations, and breaking down patient tray lines.
• Following Morrison Healthcare policies and procedures for daily, weekly, or monthly reports.

• Worked effectively in fast-paced environments.
• Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
• Enhanced customer satisfaction with timely and accurate cash handling, ensuring a smooth transaction experience.
• Trained new team members on menu offerings and order-taking procedures.
• Enhanced guest satisfaction by efficiently taking and processing orders with attention to detail.
• Contributed to team effort by cross-training in other areas of the place as needed.

The job was a temporary position.

• Operated ice cream machines to produce high-quality frozen desserts consistently.
• Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
• Reduced errors in order processing by attentively listening to customers'' needs, accurately recording their selections, and verifying orders before submission.
• Maintain organized cash drawers, minimizing discrepancies and enhancing operational efficiency.
• Worked flexible hours including nights, weekends, and holiday shifts.