Alicia Callender

- Authentically interact with consumers to increase sales, and offer a fun, quick, and simple shopping experience.
- Manages the stockroom's operations, which include replenishing the sales floor, organizing items, and processing shipments.

• Organized and carried out promotional events, set up and tore down event sites and interacted with customers.
• Incorporated costumes and attention-grabbing techniques to boost promotional success.
• Developed and optimized demonstrations to best connect with prospects and encourage sales.
• Provided training sessions to new team members on branding best practices.

• Maintained knowledge of sales and promotions, return policies and security practices.
• Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
• Tracked inventory levels throughout the day and restocked items as needed.
• Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
• Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
• Addressed customer questions and concerns regarding products and services.
• Provided product information and answered customer questions.
• Handled returns and exchanges according to company policies.
• Processed returned merchandise according to company policies.
• Ticketed, arranged and displayed merchandise to promote sales.

• Ensured that all safety guidelines were followed by patrons.
• Provided first aid assistance as needed.
• Remained up to date on emergency practices and procedures to guide patrons to safety if necessary.
• Monitored patrons and equipment during rides to prevent accidents.
• Assisted guests with the selection of appropriate swimming attire.
• Enforced rules and regulations related to the safe use of aquatic facilities.
• Monitored pool activities to ensure guest safety.
• Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
• Closed down rides with faulty equipment and notified supervisor.