Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alicia Capps

Trussville,AL

Summary

Highly motivated and committed Medical Assistant with almost 20 years combined experience in providing compassionate care to patients most recently in pain management. I am able to multitask and prioritize workloads with little or no supervision. I believe I can be an asset to your practice because I have good interpersonal skills and can provide patient-focused care without prejudice.

Overview

23
23
years of professional experience

Work History

Medical Assistant

Preferred Pain Associates of Alabama
12.2014 - Current

  • Maintaining accurate medical records and updating regularly. 10 years experience with Athena EMR.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Documented vital signs and health history for patients in clinic
  • Answered phone calls from pharmacies regarding prescriptions
  • Returned patient phone calls related to medications, side effects, questions or concerns, procedures, prior authorizations and prescriptions
  • Work with insurance companies and specialty pharmacies obtaining prior authorizations, scheduling delivery, and providing patient with information.
  • Responsible for patient intake, vitals, H&P, reviewing urine drug screen results, scheduling follow-up appointments, and drawing blood if ordered, giving IM and SQ injections, collecting urine samples, performing point of care tests and pregnancy tests when necessary.

Stay at home mom

06.2008 - 08.2014

Certified Medical Assistant

Christy Heath, MD, OB/GYN
08.2001 - 08.2006
  • Maintained accurate medical records
  • Assisted physician with routine exams and in-office procedures
  • Sterilized instruments and maintained, cleaned, and stocked exam rooms
  • Notified patients of lab/test results
  • Obtained vital signs and patient measurements, conducted patient interviews when necessary
  • Answered phone calls related to questions, concerns, side effects, test results, etc.

Education

Medical Assisting

Virginia College - Birmingham
Birmingham, AL
05.2000

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Medical Terminology
  • EMR
  • Data Entry

Timeline

Medical Assistant

Preferred Pain Associates of Alabama
12.2014 - Current

Stay at home mom

06.2008 - 08.2014

Certified Medical Assistant

Christy Heath, MD, OB/GYN
08.2001 - 08.2006

Medical Assisting

Virginia College - Birmingham

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Alicia Capps