Alicia Castro
Norwalk,CA
Summary
Highly motivated and committed individual with proven history of superior performance at at all levels such as individual, team and organizational. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring diverse background and team-building skills to deadline-driven environment.
Overview
6
6
years of professional experience
Work History
Advanced Oncology/ Medical Assistant
09.2022 - Current
- Warmed up radiation machine every morning prior to first patient-Provided medical interpretation services in spanish for medical professionals during consultations and follow up appointments-Typed up consult notes for the doctors/ added in dictations-Obtained medical records-Developed strong email/ phone communication-Imported/ separated documents into patient charts-Faxed clinical notes to other offices-Submitted authorizations to insurances-Handled insurance verifications-Took patient vitals-Registered/ scheduled patients-Greeted and checked in patients-Maintain clean/organized lobby
WellCare Acupuncture (Internship)
01.2022 - 08.2022
- Interned 3 times a week while working at In N Out/going to school- Stocked up rooms with medical supplies- Prepped patient files for each day- Greeted/checked in patients- Helped patients book future appointments- Took patient vitals such as blood pressure, height, weight- Wrote down progress notes during every patient consultation/health evaluation and transferred notes to the doctors- Helped with the removal of needles after each treatment- Made phone calls to insurances to check coverage/benefits for medical treatments- Created educational infographics through Canva for tv slideshows in each room which showed patients the treatments we offered and the benefits- Created schedules using the Google spreadsheets
In n Out/ INO associate
03.2019 - 08.2022
- Level 5 associate-Demonstrated strong communication skills by greeting customers, answering questions, and handling customer complaints professionally-Dressed and wrapped burgers in a presentable way for customers to enjoy-Handed out meals in the drive through-Worked on prepping produce-Took customer orders-Processed payments and operated in cash registers
Kohls/ sales associate
09.2018 - 02.2019
- Processed transactions at the cash registers quickly and accurately while engaging with customers on a daily basis-Maintained and organized presentable merchandise to drive sales-Sold store credit cards
Subway/ sandwich artist
04.2018 - 09.2018
- Prepared presentable sandwiches and wraps for customers-Maintained clean and organized kitchen area-Checked meat temperatures-Restocked shelves with items such as chips and drinks-Cash register operations
Education
Bachelors of Science in Public Health -
California State University, Fullerton
07.2022
High School Diploma -
Santa Fe High School
01.2018
Skills
- Great communication skills
- Guest services
- Microsoft office
- Google workspace
- Scheduling
- Multitasking/ time management
- Data entry
- Bilingual in Spanish and English
- Creating infographics
- Patient Education
- Electronic Health Records
- Medical Terminology
Timeline
Advanced Oncology/ Medical Assistant
09.2022 - Current
WellCare Acupuncture (Internship)
01.2022 - 08.2022
In n Out/ INO associate
03.2019 - 08.2022
Kohls/ sales associate
09.2018 - 02.2019
Subway/ sandwich artist
04.2018 - 09.2018
Bachelors of Science in Public Health -
California State University, Fullerton
High School Diploma -
Santa Fe High School