Alicia Cooper
Spencer,OK
Summary
Highly organized Transaction Coordinator with expertise in document management and compliance oversight. Successfully streamlined transaction processes, enhancing client communication and ensuring timely completion of paperwork. Proven ability to manage deadlines and foster strong customer relationships, contributing to a seamless transaction experience.
Overview
12
12
years of professional experience
Work History
Transaction Coordinator
Brokerleague
Oklahoma City, Oklahoma
09.2019 - Current
- Coordinated transaction documentation for timely processing and compliance.
- Managed communication between clients, agents, and vendors to ensure clarity.
- Organized and maintained transaction files using digital management systems.
- Monitored deadlines to facilitate smooth transaction progress and avoid delays.
- Provided administrative support by handling inquiries related to transactions.
- Updated databases with transaction details to ensure accurate record-keeping.
- Provided updates to clients throughout the entire transaction process via email or phone calls.
- Submitted paperwork electronically through online portals when necessary for faster processing times.
- Communicated effectively with buyers and sellers, lenders, attorneys, title companies and other parties involved in the transaction process.
- Monitored transaction timelines and deadlines, ensuring all necessary paperwork is completed on time.
- Assisted with the coordination of open houses, inspections, and showings.
- Assisted with marketing for agents for Just listed, Under Contract & Sold flyers.
Shift Lead
Walgreen's Pharmacy
Norman, Oklahoma
04.2017 - 09.2019
- Supervised team members to ensure efficient workflow and adherence to safety protocols.
- Coordinated shift schedules to optimize staffing levels and meet operational needs.
- Trained new employees on company procedures and best practices for service delivery.
- Monitored inventory levels and facilitated restocking of supplies as needed.
- Conducted regular team meetings to communicate updates and reinforce goals.
- Assisted in the training of new employees.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Completed opening and closing duties to facilitate business operations.
- Handled cash register transactions accurately while providing excellent customer service.
- Delegated tasks to employees and monitored activities and task completion.
- Supervised staff during shift changes and ensured transition went smoothly.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Performed administrative tasks including filing documents, data entry.
- Created weekly staff schedules to ensure adequate coverage.
- Managed schedules, accepted time-off requests, and maintained coverage for shifts.
- Coached team members to increase productivity and reduce workplace accidents.
Shift Lead
Dairy Queen Grill & Chill
Moore, OK
12.2013 - 08.2015
- Supervised team members to ensure efficient workflow and adherence to safety protocols.
- Coordinated shift schedules to optimize staffing levels and meet operational needs.
- Trained new employees on company procedures and best practices for service delivery.
- Monitored inventory levels and facilitated restocking of supplies as needed.
- Assisted in the training of new employees.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Completed opening and closing duties to facilitate business operations.
- Provided guidance and support to other team members as needed.
- Delegated tasks to employees and monitored activities and task completion.
- Ensured that all safety protocols were followed at all times.
- Upheld company standards and compliance requirements for operations.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Ensured compliance with health and safety regulations to provide a safe workplace.
- Observed food safety and sanitation protocols to reduce germ spread.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Education
High School Diploma -
James Madison Highschool
10-2018
Skills
- Transaction coordination
- Document management
- Compliance oversight
- Digital filing systems
- Deadline monitoring
- Customer relationship management
Timeline
Transaction Coordinator
Brokerleague
09.2019 - Current
Shift Lead
Walgreen's Pharmacy
04.2017 - 09.2019
Shift Lead
Dairy Queen Grill & Chill
12.2013 - 08.2015
High School Diploma -
James Madison Highschool