Alicia Dale
Moyock,NC
Summary
Dedicated professional with expertise in customer service, multitasking, and time management. Proven track record of delivering positive customer experiences while meeting organizational needs through consistent and organized practices. Adept at thriving under pressure and adapting to new challenges to enhance brand reputation. Seeking a permanent transition from the medical field to leverage skills in a new environment.
Overview
22
22
years of professional experience
Work History
Massage Therapist and Teacher
Self-employeed
Virginia Beach, VA
05.2011 - Current
- Provided therapeutic massage treatments to enhance client well-being and relieve stress.
- Applied aromatherapy practices to elevate the massage experience and promote holistic healing.
- Managed clinic activities, fostering a productive environment and maintaining service excellence.
- Educated learners on various massage modalities and their applications.
- Guided students through hands-on practice sessions to enhance their skills.
- Instructed students on massage therapy techniques and principles.
- Incorporated Edgar Cayce techniques to provide a unique therapeutic experience that promotes overall wellness.
Administrative Assistant
Sentara Princess Anne Hospital
Virginia Beach, VA
01.2003 - Current
- Executed office administration and operations, ensuring timely ordering and stocking of supplies.
- Coordinated administrative functions to promote seamless workflow across the office.
- Organized office systems to enhance productivity and streamline operational processes.
- Managed admission procedures with precision to uphold accuracy.
- Delivered high-quality patient care, prioritizing service excellence.
- Oversaw scheduling of meetings and events to facilitate efficient operations.
- Maintained schedules to optimize time management and support operational success.
Emergency Room Technician
Sentara Princess Anne Hospital
Virginia Beach, VA
01.2003 - 06.2024
- Administered patient care with attention to detail, ensuring comfort and adherence to medical protocols.
- Provided critical emergency medical care to patients in the emergency room.
- Administered immediate medical interventions to stabilize patients in emergency situations.
- Delivered essential emergency medical services to support patient care in a high-stress environment.
- Managed multiple tasks simultaneously to ensure efficient patient care in a fast-paced emergency room environment.
- Executed diverse tasks effectively to maintain smooth workflow and enhance patient experience in the emergency room.
Education
Massage Therapy - Massage Therapy
Cayce Reilly School of Massotherapy
Virginia Beach, VA06-2011
Some College (No Degree) - Advanced Life Support- Paramedic
Ingalls Memorial Hospital
Illinois01-1990
Some College (No Degree) - EMT Basic Life Support
Morraine Valley Community College
Palos Hills, IL05-1989
High School Diploma -
Eisenhower High School
Blue Island, IL06-1988
Skills
- Office administration
- Time management
- Communication skills
- Task prioritization
- Calm under pressure
- Team building
- Organization and time management
- Multitasking
- Leadership
- Communication
- Friendly, positive attitude
- Customer service
Affiliations
- Gardening
- Aromatherapy
- Organic Soap making
- Wife, mother and grandparent
Accomplishments
- In my 22 years with Sentara I have met and exceeded expectations on all of my yearly assesments.
Looking into the future
- I am looking to expand myself professionally and personally learning new things and securing a new job I can do for years to come.
References
References available upon request.
Timeline
Massage Therapist and Teacher
Self-employeed
05.2011 - Current
Administrative Assistant
Sentara Princess Anne Hospital
01.2003 - Current
Emergency Room Technician
Sentara Princess Anne Hospital
01.2003 - 06.2024
Massage Therapy - Massage Therapy
Cayce Reilly School of Massotherapy
Some College (No Degree) - Advanced Life Support- Paramedic
Ingalls Memorial Hospital
Some College (No Degree) - EMT Basic Life Support
Morraine Valley Community College
High School Diploma -
Eisenhower High School
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