Alicia Dorsey
Carson City,NV
Summary
Hospitality professional with extensive experience in high-volume bartending and serving. Builds lasting guest relationships, enhancing customer satisfaction and loyalty through polished service. Actively pursuing opportunities in fine dining and event-based settings.
Overview
9
9
years of professional experience
Work History
Server
Edgewood Tahoe
Stateline, Nevada
05.2026 - Current
- Provided exceptional service to high volume of daily customers.
- Assisted guests with menu selections and provided recommendations on specials.
- Handled guest inquiries and resolved concerns to maintain satisfaction levels.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Bartender / Server
Applebee’s
09.2017 - Current
- Managed bar operations, overseeing cocktail preparation, cash handling, and service flow
- Provide high-volume food and beverage service while maintaining strong guest engagement
- Cultivated loyal base of repeat customers who specifically request service
- Deliver consistent, personable service that drives repeat business
- Maintain efficiency and professionalism during peak hours and fast-paced shifts
- Trained and supported new team members in service standards and effective guest interaction
Bartender / Server
Glenbrook Club
05.2022 - 09.2022
- Served cocktails, wine, and food, focusing on detail and presentation to enhance guest experience
- Delivered personalized, discreet service to members and guests, fostering a welcoming atmosphere
- Maintained high standards of professionalism in an upscale environment
- Elevated service standards in private club setting, ensuring member satisfaction
Education
Some College (No Degree) - Business
Great Basin College
Elko, NVSkills
- Cocktail preparation and bar management
- High-volume service
- Upscale club service experience
- Guest retention and relationship management
- Multitasking in fast-paced environments
- Team training
- Strong communication and interpersonal skills
Timeline
Server
Edgewood Tahoe
05.2026 - Current
Bartender / Server
Glenbrook Club
05.2022 - 09.2022
Bartender / Server
Applebee’s
09.2017 - Current
Some College (No Degree) - Business
Great Basin College