ALICIA EHIWE
Summary
Seeking a senior-level position as a Medical Assistant in the health sector; coming with multitasking skills and looking forward for the opportunity to learn and expand knowledge, and to assist in all patient care administrative activities. Leading a back-office team with exceptional skills and knowledge. Highly motivated and committed with proven history of superior performance at individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
7
7
years of professional experience
Work History
Lead Medical Assistant
Piedmont OrthoAtlanta-Sports Medicine
10.2022 - Current
- Supervised daily clinical operations in a fast-paced orthopedic practice, managing a team of medical assistants across multiple providers
- Oversaw patient care coordination, ensuring smooth collaboration between orthopedic surgeons, radiology, physical therapy, and administrative staff
- Trained and evaluated clinical staff on orthopedic procedures, splinting, injections, and post-op care protocols
- Led implementation of clinical workflow improvements that reduced wait times and increased patient satisfaction
- Provided direct clinical support during high quality visits and complex procedures, ensuring proper documentation and follow-through
- Played a key-role in onboarding and mentoring new hires, fostering a culture of collaboration, accountability, and professional growth
Lead Medical Assistant
North Atlanta Primary Care
12.2018 - 10.2022
- Triage patients, vital signs, patient care, medical records, answering phones, speaking to pharmacies, supervising after medical assistants, inventory list, solving challenging patients and affairs.
- Meeting with management, back office, and physicians
- Communication with other medical facilities(etc. pharmacies, medical representatives)
Medical Assistant
WELLSTAR MEDICAL GROUP ALLERGY/ENT SURGERY
04.2018 - 12.2018
- Patient care performing procedure task such as injections, patient's vital signs, medical history, answering phones and calling prescriptions to pharmacies, preparing and handling medical instruments, and collecting and preparing specimens of bodily fluids and tissues for laboratory testing
- Performing allergy testing and allergy injections.
Education
Certified Clinical Medical Assistant -
Cobb Medical Institute
01.2018
Certified Nursing Assistant -
Cobb Medical Institute
11.2017
Skills
- Indirect Patient Care
- Patient Care Coordination
- Electronic Medical Records
- Patient-focused care
- Procedure Assistance
- HIPAA Compliance
- Critical thinking abilities
- Staff Training and Development
Timeline
Lead Medical Assistant
Piedmont OrthoAtlanta-Sports Medicine
10.2022 - Current
Lead Medical Assistant
North Atlanta Primary Care
12.2018 - 10.2022
Medical Assistant
WELLSTAR MEDICAL GROUP ALLERGY/ENT SURGERY
04.2018 - 12.2018
Certified Clinical Medical Assistant -
Cobb Medical Institute
Certified Nursing Assistant -
Cobb Medical Institute
References
- Merche Osborn, (404) 513-3528
- Dr. Carlos Prays, (305)205-3879
Awards
- Employee of the month Year 2020
- Employee of the quarter 2021
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