Alicia Eufers
Vancouver ,WA
Summary
Experienced with identifying customer needs and providing tailored solutions. Utilizes effective sales strategies to close deals and increase client satisfaction. Track record of building strong client relationships and delivering consistent results.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
14
14
years of professional experience
Work History
Administrative Assistant/Salesperson
Cascade Flooring America
06.2017 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Administrative Assistant/Delivery Driver
Federal Express
04.2011 - 06.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Education
Dental Assistant Certificate Of Completion - Dental Assistant
Cascadia Dental Career Institute
Vancouver, WA06.2010
GED -
Columbia River High School
Vancouver WA06-2009
Skills
- Customer service
- Customer care
- Customer relationship building
- Account management
- Follow-up communications
- Time management
- Customer retention
- Strong problem solver
- Scheduling and calendar management
- Attention to detail
- Conflict resolution
- Multitasking Abilities
Timeline
Administrative Assistant/Salesperson
Cascade Flooring America
06.2017 - Current
Administrative Assistant/Delivery Driver
Federal Express
04.2011 - 06.2017
Dental Assistant Certificate Of Completion - Dental Assistant
Cascadia Dental Career Institute
GED -
Columbia River High School
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