Summary
Overview
Work History
Education
Skills
Timeline
Generic

Selena Collins

Memphis,TN

Summary

Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.

Work diligently with proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills.

Overview

5
5
years of professional experience

Work History

Administrative Assistant/Salesperson

Car Choice
08.2023 - 06.2025
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Direct Support Personal

Turning Point Home Health
02.2022 - 09.2023
  • Ensured timely administration of medications according to prescribed schedules, contributing to overall health maintenance for clients.
  • Increased client satisfaction by delivering compassionate care that respected individual dignity and autonomy.
  • Reduced behavioral issues through consistent implementation of individualized care plans.
  • Enhanced client well-being by providing personalized support and assistance in daily living activities.
  • Assisted in developing coping mechanisms for challenging situations among clients using effective behavior management techniques.
  • Maintained client confidentiality by adhering to strict privacy guidelines and professional ethics.
  • Provided reliable transportation to appointments, errands, and community outings while prioritizing client safety and comfort during travel.
  • Ensured safety and comfort of clients with diligent monitoring and attentive care during daily routines.
  • Maintained accurate records of client progress, adapting support strategies as needed to optimize outcomes.

Property Management Assistant

EGJ Private Homes
07.2020 - 12.2021
  • Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
  • Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
  • Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Communicated effectively with owners, residents, and on-site associates.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.

Education

Biology

Rust College
Holly Springs, MS
05-2022

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Staff management
  • Mail distribution
  • Supervising staff
  • Writing reports

Timeline

Administrative Assistant/Salesperson

Car Choice
08.2023 - 06.2025

Direct Support Personal

Turning Point Home Health
02.2022 - 09.2023

Property Management Assistant

EGJ Private Homes
07.2020 - 12.2021

Biology

Rust College

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