ALICIA FUNKHOUSER

• Resolved customer complaints and maintained clean and tidy checkout area.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Met customer service goals and exceeded customer expectations.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

I drove a stand up tugger, picking parts to deliver to Honda

• Assembled components with minimal supervision, exceeding expected project milestones.
• Completed durable assemblies and subassemblies with hand and power tools.
• Organized workstations to maximize productivity, reduce distractions and meet deadlines.
• Collaborated with team members to improve production processes and maintain quality standards.