Alicia Garnette
Fairfield,Ohio
Summary
Motivated individual with a strong work ethic and the ability to work in any environment. Strong organizational team player skills with a focus on exceeding any metrics and goals while maintaining exceptional customer satisfaction. My aim is to seek and maintain a position and to prove I am a valuable asset to the team.
Overview
1
1
year of professional experience
Work History
MSR/Teller
Kemba Credit Union
West Chester
11.2023 - Current
- Maintained a well-structured and organized teller line through precise handling of customer transactions.
- Informed members about membership fees, policies, procedures, benefits, and services designed to enhance their financial success.
- Proactively listened to members and identified their needs
- Processed service requests for members including stop payments, check orders, address changes, and card/account maintenance.
- Maintained punctuality in branch operations, establishing a conducive work atmosphere
- Followed all safety protocols and assisted in the completion of CTR’s and SAR’s as needed.
- Acquired proficiency in multiple systems and adhered to protocol for various procedures.
Visual Manager/ Team Lead
ASICS
Monroe
06.2023 - 10.2023
- Opened and closed location and monitored shift changes to uphold success operations strategies, and maximized business success
- Performed floor moves merchandising, display maintenance and housekeeping to keep the sales area, well stocked and organized, and current
- Maintained positive customer relations by addressing problems, head-on and implementing successful corrective actions
- Exceeded monthly sales metrics.
Education
Fairfield Senior High School
Fairfield05.2021
Some College (No Degree) - Business Administration And Management
Miami University
Oxford, OHSkills
- Customer Service Oriented
- Inventory and Stock Intake Skills
- Retail Sales Operations
- Payment Processing
- Account Management
- Relationship building and management
- Strong Work Ethic
- Staff Management
- Solution selling
- Sales Coaching
- Merchandise Strategizing
- Complaint resolution
- Workforce Planning
Timeline
MSR/Teller
Kemba Credit Union
11.2023 - Current
Visual Manager/ Team Lead
ASICS
06.2023 - 10.2023
Fairfield Senior High School
Some College (No Degree) - Business Administration And Management
Miami University
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