Isabell Keydoszius
Xenia,OH
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
MSR/Teller
Wellspring Credit Union
Orange, TX
06.2024 - 01.2025
- Resolved member disputes promptly, per credit union policies and procedures.
- Responded to and assisted members with account inquiries and updates.
- Cashed customer checks, verified identification, and checked account balances in accordance with credit union policy.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
- Assisted members with opening new accounts, ordering checks, and setting up online banking services.
- Prepared reports on transaction activity for management review.
- Properly handled fraudulent situations and assisted in the process of returning funds to members' accounts.
Driver + Crew Member
Brown & Brown
Orange, TX
01.2024 - 06.2024
- Produce and deliver various products to customers.
- Accurately and carefully distribute and handle various amounts of money.
- Processed credit card transactions accurately and efficiently.
- Operated cash registers to process payments for goods and services.
Crew Member
Raising Canes Ohio
Springfield, OH
03.2022 - 08.2023
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
Education
High School Diploma -
Northwestern Jr/Sr High School
Springfield05-2023
MSR/Teller Security Training
Skills
- Strong Leadership
- Customer Service
- Problem Solving Skills
- Adaptability
- Computer Knowledge
- Attention to detail
- Flexibility in the work environment
- Prioritization
References
Harlie Tincher (409) 779.5519 (Wellspring FCU Branch Manager)
Tonia Hanks (409) 988.1926 (Wellspring FCU Loan Officer)
Erica Hillard (937) 244.8830 (FFA Advisor)
Timeline
MSR/Teller
Wellspring Credit Union
06.2024 - 01.2025
Driver + Crew Member
Brown & Brown
01.2024 - 06.2024
Crew Member
Raising Canes Ohio
03.2022 - 08.2023
High School Diploma -
Northwestern Jr/Sr High School
MSR/Teller Security Training
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