Alicia Gomez
El Paso,TX
Summary
Dynamic customer service professional with experience at GC Services Call Center, excelling in active listening and critical thinking. Proven ability to enhance customer satisfaction while efficiently processing transactions. Skilled in data entry and marketing, consistently contributing to sales growth and fostering positive client relationships.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
GC Services Call Center
06.2014 - 10.2016
took calls, card payments and monitor calls
Customer Service Cashier
Silvias Beauty Supplies
09.2011 - 01.2012
greed customers help them around the store
sold wings and hair extensions
Education
High School Diploma -
Americas High School
El Paso, TX07-2011
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Marketing skills
- Public speaking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Representative
GC Services Call Center
06.2014 - 10.2016
Customer Service Cashier
Silvias Beauty Supplies
09.2011 - 01.2012
High School Diploma -
Americas High School
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