Alicia Greer

• Safely transport patients to and from their non-emergency medical appointments.
• Utilize the Veyo Driver App to accept trip requests, pick up passengers on time and drop them off at their destinations
• Provide a positive and professional experience for passengers during the ride.

• Communicate with passengers and dispatch as needed.

• Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
• Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
• Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
• Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.

• Dedicated truck driver, hauled freight for specific customers, offering a consistent route and schedule. Routes involved, local, regional, or specialized freight, often with predictable home time.
• Enhanced company reputation through courteous interactions with customers, vendors, and other drivers on the road.

OTR Driver for both dry and refrigerated freight, operating throughout

the continuous 48 states,

• Increased on-time deliveries by planning efficient routes and maintaining regular communication with dispatch teams.
• Safely navigated challenging weather conditions, utilizing defensive driving techniques to ensure timely delivery without compromising safety.

• Drove dedicated routes, mainly to Walmart and Costco facilities that involved picking up, transporting and delivering goods and materials safely and efficiently

• Performed basic vehicle maintenance and ensuring compliance with safety regulations.

• Maintained positive relationships with dispatchers customers and other stake holder.

• Handled customer inquiries, orders, returns and other support-related issues, via phone, email, or chat.

• Responding to a high volume of inbound calls, emails, or chats from customers.
• Addressed customer inquiries, resolving issues, and providing solutions related to orders, returns, product information, and more.

• Work for various accounts such as Weight Watcher, DirectTv, and T-Mobile.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

• Work in call center on an automatic dialer system where I utilized my sales and customer service skills.
• Maintained a minimum of 150-200 calls per day. Contact people who are interested in making extra money from home. Potential customers would become a certified affiliate and own their own debt consolidation on line business.
• Handled questions, concern and irate customers at a professional level.

• Worked for leading valley call center. Utilized my excellent customer service skill and high energy attitude. Helped customer's achieve their dreams by assisting them in building their own home-base business.
• Outbound Internet leads, called customers back to convert them to a member. Specialize in speaking with customers who have requested information on how to become a SMC member and start their own business

• Sold Internet and print advertising to companies looking to fill their open positions in Phoenix, Tucson, Las Vegas, Reno and Los Angeles job market.
• Fast-paced, heavy on innovation and customer service skills while maintaining time efficiency in a call center environment.
• Business to business and solid working knowledge of micro soft Office and Internet with a very strong computer literacy and fearless can-do attitude.