Dedicated customer service representative with proven skills in problem resolution and critical thinking. Known for efficiently resolving inquiries and enhancing customer satisfaction.
Work History
Customer Service Representative
6 Years
Fivestars | 07.2019 - 07.2025
Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
Implemented feedback mechanisms, improving service quality and customer experience.
Trained new team members on product knowledge and customer interaction standards.
Utilized CRM software to track customer interactions and streamline processes.
Education
High School Diploma
Ballard Memorial High School | La Center, KY | 05.2012