Professional Summary
Overview
Work History
Education
Skills
Timeline

Alicia Hardman

Fivestars
Paducah,KY
Alicia Hardman
6
years of professional experience

Dedicated customer service representative with proven skills in problem resolution and critical thinking. Known for efficiently resolving inquiries and enhancing customer satisfaction.

Work History

Customer Service Representative

6 Years
Fivestars | 07.2019 - 07.2025
  • Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
  • Implemented feedback mechanisms, improving service quality and customer experience.
  • Trained new team members on product knowledge and customer interaction standards.
  • Utilized CRM software to track customer interactions and streamline processes.

Education

High School Diploma

Ballard Memorial High School | La Center, KY | 05.2012

Skills

Customer service
Customer relations
Data entry
Problem resolution
Conflict resolution
Active listening
Critical thinking

Timeline

Customer Service Representative

Fivestars
07.2019 - 07.2025Read More

Ballard Memorial High School

High School Diploma
Read More
Alicia Hardman