Alicia Harris
Slidell,LA
Summary
Motivated employee with a desire to take on new challenges. Strong work ethic, with great interpersonal skills. Excellent customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
22
22
years of professional experience
1
1
Certification
Work History
State Pricing Coordinator
Crescent Crown Distributing
New Orleans, US
08.2022 - Current
- Monitor budget very closely so that projects remain on target and profitable, work directly with vendor partners to resolve any invoice discrepancies and seek resolution so as to pay outstanding invoices within a reasonable time.
- Efficiently and accurately submit daily cost adjustments to update the proposal sales Database which reflects all cost changes during in-field revisions.
- Processes pricing updates received by Sales and business teams with appropriate urgency to ensure timely shipment of orders.
- Responsible for working with other company functions to learn and gain expert knowledge on the product offerings.
Real Estate Agent
NextHome Innovative Realty
Slidell, US
01.2015 - Current
- Negotiate contracts, network, call leads, interview clients to determine what kind of property they are looking for, determine the client's needs, financing, ability to propose solutions that suit them, prepare necessary paperwork, and provide excellent customer service.
- Explained financial requirements and analytical data to potential buyers and sellers.
- Advised clients on market conditions, pricing and legal requirements for property transactions.
Opthalmic Technician
Northlake Eye Center
Slidell, US
01.2013 - 01.2016
- Performed eye exams, verified medical insurance, knowledge of billing and coding, refractive conditions of eyes using auto refractor and phoropter, obtained ocular measurements, helped ophthalmologist by obtaining medical records, performed preliminary eye function testing and explaining to patients about medication or procedures, and knowledge of EMR system.
- Reviewed medical records to ensure accuracy of required information needed for pre-authorization requests.
- Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
Opthalmic Technician
O'Byrne Eye Clinic
Mandeville, US
01.2010 - 01.2013
- Performed eye exams, checked visual acuity, slit lamp evaluations, checked intraocular pressure using Goldman tonometry method.
- Assisted Ophthalmologists with patient procedures, trained patients on proper eye care such as contact lens, helped ophthalmologist by obtaining medical records, helped front desk when needed, verified patients medical insurance coverage, performed preliminary eye function testing and explaining to patients about medication or procedures.
- Utilized electronic medical records (EMR) systems for documenting verification processes.
- Updated patient accounts with insurance verification information to ensure accurate billing.
- Liaised with insurance companies to obtain pre-authorizations for procedures and medications.
- Communicated with insurance carrier, patient and third party or employer to verify patient insurance benefits.
- Educated patients on their insurance benefits and coverage limitations.
- Provided customer service to patients and healthcare providers, answering questions related to prior authorization and insurance coverage.
Accounting Assistant
Eurofins
Metairie, US
03.2006 - 06.2008
- Maintained ledgers, accounts receivable, assisted customers, prepared and distributed checks, created invoices, made phone calls, and basic bookkeeping.
Manager
KOOL Kat Snoballs
Chalmette, US
01.2003 - 01.2007
- Provided excellent customer service, managed business, payroll, time sheets and supervised employees.
Education
Ophthalmology Certificate - Ophthalmology
Delgado Community College
New Orleans, LA01.2010
High school diploma -
Andrew Jackson High School
Skills
- Insurance verification
- Medical Records
- Business Management
- Insurance confirmation
- Patient collections
- Medical billing technology
- Negotiation
- Ophthalmology Experience
- Management
- Recruiting
- Office Management
- Marketing
- Medical Office Experience
- Bookkeeping
- Accounts Receivable
- Payroll
- Budgeting
- Accounts Payable
- Business Development
- Medical Scheduling
- Databases
- Typing
- Sales
- Event planning
- QuickBooks
- Communication skills
- Customer service
- EMR Systems
- Documentation review
- Budget management
- Contract negotiation
- Invoice resolution
Certification
- Ophthalmology, 01/01/10, Present
- Real Estate License, 01/01/15, Present
Awards
Rookie of the year- realtor, 02/01/16
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
State Pricing Coordinator
Crescent Crown Distributing
08.2022 - Current
Real Estate Agent
NextHome Innovative Realty
01.2015 - Current
Opthalmic Technician
Northlake Eye Center
01.2013 - 01.2016
Opthalmic Technician
O'Byrne Eye Clinic
01.2010 - 01.2013
Accounting Assistant
Eurofins
03.2006 - 06.2008
Manager
KOOL Kat Snoballs
01.2003 - 01.2007
Ophthalmology Certificate - Ophthalmology
Delgado Community College
High school diploma -
Andrew Jackson High School