Summary
Work History
Education
Skills
Accomplishments
Timeline
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Alicia Harwood

Stafford,TX

Summary

Friendly, dependable, and customer-focused professional with experience in customer service, sales, hospitality, childcare, and administrative support. Skilled at building positive relationships, multitasking in fast-paced environments, and creating welcoming experiences for customers. A quick learner with a strong work ethic who enjoys working both independently and as part of a team.

Work History

Jewelry Sales Associate

Kindness Gems
Boulder, Colorado
  • Sold fine and permanent jewelry in a commission-based sales environment, building customer relationships and driving sales.
  • Provided personalized customer service, assisting clients with jewelry selections to enhance their shopping experience.
  • Cultivated repeat business through effective communication and exceptional customer service.
  • Performed permanent jewelry applications with precision while ensuring customer satisfaction.
  • Managed daily operations, including opening and closing, processing transactions, and maintaining organized inventory.

Front Desk Representative

Salon Nove
Boulder, Colorado
  • Greeted clients to foster a welcoming, professional atmosphere that enhanced customer experience.
  • Managed appointment scheduling and answered multi-line phones to efficiently address customer inquiries in a fast-paced environment.
  • Processed payments, maintained client records, and coordinated with stylists to ensure efficient daily operations.
  • Utilized strong organization and multitasking abilities to provide exceptional customer service.
  • Aveda Salon

Team Member

Center Court Pizza & Brew
  • Provided friendly and efficient customer service, enhancing customer satisfaction in a fast-paced restaurant environment.
  • Took customer orders and prepared food and beverages, ensuring accurate transactions with cash and card processing.
  • Collaborated with kitchen and front-of-house staff to deliver timely service, fostering a seamless dining experience.
  • Maintained cleanliness and followed food safety and sanitation standards.

Personal Assistant & Nanny

Private Family
  • Provided attentive childcare and created a safe, engaging environment for children.
  • Coordinated transportation, meal preparation, and daily routines to support children's well-being and family needs.
  • Managed daily schedules, appointments, errands, and household tasks to ensure smooth and organized household operations.
  • Demonstrated excellent time management, communication, and problem-solving skills.

Babysitter

Independent Contractor
  • Planned age-appropriate activities, prepared meals, and maintained safe, nurturing environments.
  • Delivered dependable childcare for multiple families, ensuring safety and engagement for children of various ages.
  • Coordinated with parents to align on schedules and discuss daily activities, fostering open communication.
  • Established trust with families through consistent care and professional interactions.
  • Care.com

Education

High School Diploma -

Ridge Point High School
01-2023

Completed college coursework toward a degree

Wharton County Junior College
Sugar Land

Skills

  • Customer Service
  • Cash Handling & Point-of-Sale (POS)
  • Communication
  • Teamwork & Collaboration
  • Time Management
  • Multitasking
  • Problem Solving
  • Sales & Upselling
  • Organization
  • Scheduling & Administrative Support
  • Food Safety & Cleanliness
  • Adaptability
  • Reliability
  • Fast-Paced Work Environments

Accomplishments

Recognized for providing exceptional customer service and building positive relationships with customers across retail, hospitality, and childcare roles. Consistently trusted to work independently, manage multiple responsibilities, and create welcoming experiences in fast-paced environments.

Timeline

Babysitter

Independent Contractor

Personal Assistant & Nanny

Private Family

Team Member

Center Court Pizza & Brew

Front Desk Representative

Salon Nove

Jewelry Sales Associate

Kindness Gems

High School Diploma -

Ridge Point High School

Completed college coursework toward a degree

Wharton County Junior College

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Alicia Harwood