Summary
Work History
Education
Skills
Timeline
Generic
Alicia White

Alicia White

Calhoun,LA

Summary

Dynamic customer service professional with a proven track record. Known for reliability and punctuality, I excel in teamwork and embrace new ideas. A fast learner, I consistently enhance customer satisfaction, achieving a 20% increase in positive feedback through effective communication and problem-solving skills.

Work History

Lien Release Associate

Chase Mortgage
Monroe, La
  • Reviewed mortgage documents for completeness, accuracy, and recording details.
  • Updated loan files and system records to keep status and documentation accurate.
  • Resolved routine borrower questions about required documents, deadlines, and next steps.

Assistant Manager

Journeys Kidz
Monroe, LA
  • Supported daily store operations, maintaining organized sales floor and prompt customer assistance.
  • Coached associates on product knowledge, fitting techniques, and customer service standards.
  • Processed transactions accurately using POS systems and handled exchanges and returns.
  • Monitored inventory levels, replenished merchandise, and reported stock discrepancies.
  • Maintained visual merchandising standards to highlight new arrivals and seasonal product lines.
  • Resolved customer concerns professionally, protecting satisfaction and supporting repeat business.
  • Assisted with opening and closing procedures, ensuring secure cash handling and store readiness.
  • Coordinated team priorities during busy periods to support efficient sales floor coverage.

Assistant Manager

Gadzooks
Monroe, LA
  • Supported daily store operations, maintaining organized sales floor and prompt customer assistance.
  • Coached associates on product knowledge, fitting techniques, and customer service standards.
  • Processed transactions accurately using POS systems and handled exchanges and returns.
  • Monitored inventory levels, replenished merchandise, and reported stock discrepancies.
  • Maintained visual merchandising standards to highlight new arrivals and seasonal product lines.
  • Resolved customer concerns professionally, protecting satisfaction and supporting repeat business.
  • Assisted with opening and closing procedures, ensuring secure cash handling and store readiness.
  • Coordinated team priorities during busy periods to support efficient sales floor coverage.

Education

General Studies/ Medical Office Assistant

University At Louisiana At Monroe
Monroe, LA

Skills

Customer service

Reliability and punctuality

Fast learner

Teamwork

Open-minded to new ideas

Timeline

Lien Release Associate

Chase Mortgage

Assistant Manager

Journeys Kidz

Assistant Manager

Gadzooks

General Studies/ Medical Office Assistant

University At Louisiana At Monroe

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Alicia White