Alicia Hicks
Carrollton,Mississippi
Summary
Detail-oriented receptionist with strong organizational and time management skills. Experienced in managing front desk operations and optimizing scheduling. Committed to enhancing customer experiences through effective communication and administrative support.
Overview
2
2
years of professional experience
Work History
Receptionist
Americas Catch
Itta Bena, MS
01.2018 - 08.2019
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Handled multi-line phone systems, directing calls to appropriate staff members promptly.
- Assisted in maintaining organized filing systems for customer records and correspondence.
- Coordinated scheduling for appointments, meetings, and facility usage to optimize resources.
Education
High School Diploma -
New Summit
Greenwood,MsSkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer and client relations
- Appointment scheduling
- Scheduling
- Scheduling appointments
- Greeting and seating clients
- Data inputting
- Office administration
- File management
- Administrative support
- Schedule management
- Mail handling
- Multi-line telephone operation
- Document management
- Clerical support
- Professional demeanor
- Calendar management
- Documentation and reporting
- Typing speed
- Service-oriented mindset
- Office management
- Tech-Savvy
- Performance improvement
- Basic accounting
- Information protection
- Document control
- Security awareness
- Technical support
- Office equipment operations
- Meeting preparation
- Record preparation
- Spreadsheet tracking
Languages
English
Full Professional
Timeline
Receptionist
Americas Catch
01.2018 - 08.2019
High School Diploma -
New Summit