Alicia Hidalgo
Reno,NV
Summary
Dynamic cocktail server with a proven track record at Baldini's Sports Casino, excelling in exceptional customer service and stress tolerance. Recognized for enhancing guest experiences through prompt beverage service and effective coordination with bartenders, ensuring a safe and organized environment while managing large groups efficiently. Reliable and punctual, committed to high-quality service.
Overview
19
19
years of professional experience
Work History
Cocktail Server
Baldini's Sports Casino
05.2006 - 07.2025
- Maintained cleanliness and organization of bar area, ensuring a safe environment for guests and staff
- Collaborated with team members to deliver high-quality service during peak hours, enhancing overall customer experience.
- Enhanced guest experience through prompt beverage service and attentive response to needs.
Education
High School Diploma - Medical Physics
Mexico
Av. México Y AmericasSkills
- Customer service
- Handling large groups
- Alcohol awareness
- Exceptional customer service
- Following dress code
- Service prioritization
- Coordinating with bartenders
- Stress tolerance
- Reliability and punctuality
- Speed and efficiency
Timeline
Cocktail Server
Baldini's Sports Casino
05.2006 - 07.2025
High School Diploma - Medical Physics
Mexico