Alicia Hinojosa
Forney,TX
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
5
5
years of professional experience
Work History
Cashier
710 Vapors
10.2023 - 03.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Collected payments and provided accurate change.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
PRIVATE DOG SITTER
Stay N' Play EP
01.2022 - 02.2023
- Transported pets safely from one location to another using appropriate safety restraints.
- Responded quickly to emergency situations involving the health of the animal or property damage due to the animal.
- Kept detailed records of visits, noting all activities performed during each visit.
- Monitored pets closely while they are in my care ensuring their safety at all times.
CASHIER
Smoothie King
11.2021 - 02.2022
- Provided efficient and courteous service to customers.
RECEPTIONIST
Bellah Therapies
01.2019 - 08.2020
- Delivered accurate phone messages to personnel with legibly written call-back numbers and names.
- Scheduled and confirmed appointments.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
Education
Some College (No Degree) -
Vista College
01-2019
HIGH SCHOOL DIPLOMA -
Hidalgo Early College High School
06.2018
Skills
- Microsoft Office
- Verbal and Written Communication
- Policy and Procedure Explanations
- Supply Unloading and Storage
- Multi-Line Telephone Systems
- PC Proficiency
- POS System Operations
- Product Knowledge
- Customer Service
- Product Recommendations
Timeline
Cashier
710 Vapors
10.2023 - 03.2024
PRIVATE DOG SITTER
Stay N' Play EP
01.2022 - 02.2023
CASHIER
Smoothie King
11.2021 - 02.2022
RECEPTIONIST
Bellah Therapies
01.2019 - 08.2020
Some College (No Degree) -
Vista College
HIGH SCHOOL DIPLOMA -
Hidalgo Early College High School