Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
SERVER
LESTERS CATERING & BBQ
Bakersfield, CA
2020.01 - 2023.12
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Took orders from customers accurately and in a timely manner.
Ensured that each guest was served courteously, quickly, and efficiently.
Stocked server areas with supplies before, during and after shifts.
Delivered food orders promptly and accurately to guests tables.
Operated cash register to process cash, check and credit card transactions.
Barista
Starbucks
Bakersfield, CA
2023.03 - 2023.07
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Monitored inventory levels of supplies and restocked when necessary.
Provided excellent customer service by responding to inquiries quickly and professionally.
Placed orders with suppliers for delivery of products required for daily operations.
Assisted with catering orders for corporate clients or private parties upon request. Questions
Business Development
SunPower by Sun Solar
2021.05 - 2022.05
Creating and implementing sales strategies and identifying new markets to enter
Conducting market research to identify new business development opportunities
Establishing and maintaining effective relationships with customers via email and phone
Coordinating and arranging client events, meetings, and appointments
Assisting with the preparation of pitches for prospective clients
Writing and distributing agendas, proposals, cost estimates, and briefing documents for internal and external meetings
Creating and maintaining client databases and mail lists
Tracking submitted proposals and providing feedback to management
Providing effect administrative support through reports
CRM management and follow up.
Server
Panera Bread & Company
2018.06 - 2020.05
Provide exceptional customer service by ensuring customer satisfaction, maintaining a balanced cash drawer by calculating correct transactions, oversee all customer orders to ensure accuracy.
Internship
Pacific Gas & Electric Company
2013.06 - 2013.08
Accomplishing general duties in the office, including but not limited to; filing all office paperwork, label making, and faxing documents to business partners.
Education
High School Diploma -
Liberty High School
Bakersfield, CA
2016-06
Skills
Exceptional customer service
Positive and professional
Quick Learner
Multitasking
Guest Engagement
Strong Work Ethic
Timeline
Barista
Starbucks
2023.03 - 2023.07
Business Development
SunPower by Sun Solar
2021.05 - 2022.05
SERVER
LESTERS CATERING & BBQ
2020.01 - 2023.12
Server
Panera Bread & Company
2018.06 - 2020.05
Internship
Pacific Gas & Electric Company
2013.06 - 2013.08
High School Diploma -
Liberty High School
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