Alicia Ingle
Bakersfield,CA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
SERVER
LESTERS CATERING & BBQ
Bakersfield, CA
01.2020 - 12.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Stocked server areas with supplies before, during and after shifts.
- Delivered food orders promptly and accurately to guests tables.
- Operated cash register to process cash, check and credit card transactions.
Barista
Starbucks
Bakersfield, CA
03.2023 - 07.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Placed orders with suppliers for delivery of products required for daily operations.
- Assisted with catering orders for corporate clients or private parties upon request. Questions
Business Development
SunPower by Sun Solar
05.2021 - 05.2022
- Creating and implementing sales strategies and identifying new markets to enter
- Conducting market research to identify new business development opportunities
- Establishing and maintaining effective relationships with customers via email and phone
- Coordinating and arranging client events, meetings, and appointments
- Assisting with the preparation of pitches for prospective clients
- Writing and distributing agendas, proposals, cost estimates, and briefing documents for internal and external meetings
- Creating and maintaining client databases and mail lists
- Tracking submitted proposals and providing feedback to management
- Providing effect administrative support through reports
- CRM management and follow up.
Server
Panera Bread & Company
06.2018 - 05.2020
- Provide exceptional customer service by ensuring customer satisfaction, maintaining a balanced cash drawer by calculating correct transactions, oversee all customer orders to ensure accuracy.
Internship
Pacific Gas & Electric Company
06.2013 - 08.2013
- Accomplishing general duties in the office, including but not limited to; filing all office paperwork, label making, and faxing documents to business partners.
Education
High School Diploma -
Liberty High School
Bakersfield, CA06-2016
Skills
- Exceptional customer service
- Positive and professional
- Quick Learner
- Multitasking
- Guest Engagement
- Strong Work Ethic
Timeline
Barista
Starbucks
03.2023 - 07.2023
Business Development
SunPower by Sun Solar
05.2021 - 05.2022
SERVER
LESTERS CATERING & BBQ
01.2020 - 12.2023
Server
Panera Bread & Company
06.2018 - 05.2020
Internship
Pacific Gas & Electric Company
06.2013 - 08.2013
High School Diploma -
Liberty High School
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