Alicia Johnson
Warwick
Summary
Personable and dedicated professional with extensive experience. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients and coworkers. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
9
9
years of professional experience
Work History
Lead Preschool teacher
The Learning Experience
Warwick
09.2023 - 01.2026
- Created lesson plans tailored to students' individual academic progress
- Compiled child portfolios and conducted quarterly assessments to track student progress.
- Prepare and prep daily and weekly projects
- Offer superb customer service to families and strengthen family relationships and trust daily
- Supported team members in their responsibilities, fostering a collaborative work environment.
Take Out/ Bartender
BJ's Restaurants and Brewhouse
Warwick
02.2022 - 10.2023
- Enhanced work environment through strategic scheduling, stock monitoring, and maintaining cleanliness and sanitation standards.
- Craft each bar drink recipe and memorize food menu by reviewing recipes frequently to remain competent and knowledgeable on BJ’s gold standard
- Execute cash and credit card payments ethically and reliably by always counting cash more than once and ensuring guest payment information remains secure and confidential
- Cultivated welcoming atmosphere by consistently engaging with guests and staff in a positive and helpful manner.
- Executed action plan with management to increase versatility by completing cross-training for seven different restaurant positions.
Administrative Assistant, Secretary, Admissions Specialist, Recovery Support Staff Member
Phoenix House New England
Exeter
01.2020 - 01.2022
- Accomplished numerous healthcare related relias learning trainings [transcript available upon request] including but not limited to pharmacology, medical terminology, and ethics
- Streamlined patient admissions and discharges by organizing paperwork with patient identifying information prior to arrival, ensuring a smooth intake process.
- Confidentially, quickly, and reliably executed over-the-phone insurance verifications using multiple providers’ online portals, keeping passwords secure
- Managed phone operations and executed secretarial duties including patient screenings, pharmacy communications, calendaring, insurance verifications, and appointment scheduling to support clinic efficiency.
- Exceeded expectations working alongside nurses, doctors, and substance abuse counselors
- Trained to support administrative tasks and accounts payable, including processing vendor payments and delivering mail.
- Completed progress reports and case notes on time, adhering to required format and tone, and maintaining professionalism to support effective case management.
Lead Toddler Teacher
Cadence Academy Preschool (Previously Children's Workshop)
North Kingstown
09.2016 - 12.2019
- Designed lesson plans and curriculum each week following RIELDS and bright stars standards
- Created a safe, engaging learn-through-play space by incorporating diverse materials, textures, and designated areas
- Designed and decorated bulletin boards, art projects, and sensory bins to align with themes and age-appropriate materials
- Executed sanitizing and cleaning protocols before and after meals, diaper changes, and playtime to maintain a healthy environment
- Obtained RIELDS certification to improve knowledge of early learning standards
Education
Bachelor of Science - Legal Support and Services
Purdue University Global
Indianapolis, IN07.2023
High School Diploma -
Warwick Veterans Memorial High School
Warwick, RI06.2013
Skills
- Child assessment
- Classroom management
- Behavior management
- Family engagement
- Time management
- Microsoft Office proficiency
- Organizational skills
- Analytical skills
- Attention to detail
- Professional communication
- Active listening
- Multitasking ability
- Mediation skills
References
AVAILABLE UPON REQUEST
Timeline
Lead Preschool teacher
The Learning Experience
09.2023 - 01.2026
Take Out/ Bartender
BJ's Restaurants and Brewhouse
02.2022 - 10.2023
Administrative Assistant, Secretary, Admissions Specialist, Recovery Support Staff Member
Phoenix House New England
01.2020 - 01.2022
Lead Toddler Teacher
Cadence Academy Preschool (Previously Children's Workshop)
09.2016 - 12.2019
Bachelor of Science - Legal Support and Services
Purdue University Global
High School Diploma -
Warwick Veterans Memorial High School