Alicia Kalalo
Zoto Sushi
Los Angeles,CA
4
years of professional experience
Dedicated nursing student currently completing a CNA program and seeking an entry-level hospital position to gain hands-on patient care experience. Brings a strong work ethic, excellent communication skills, and the ability to thrive in fast-paced environments developed through years in the restaurant industry.
Work History
Waitress
6 Months- Provided excellent customer service by promptly addressing guest inquiries and needs.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Accurately handled cash transactions and processed payments using POS system.
- Supported team during peak hours to maintain efficient service flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
1 Year- Carefully walking through the process of the dining experience to guests (korean bbq style).
- Developed knowledge of menu items, including ingredients and preparation methods, for informed recommendations.
- Accurately handled cash transactions and processed payments using POS system.
Restaurant Hostess
2 Years 11 Months- Managed reservation system, optimizing table assignments for efficiency.
- Greeted and seated guests, ensuring a welcoming atmosphere for all patrons.
- Trained new hostesses on operational procedures and customer service standards.
- Handled guest inquiries and complaints, enhancing overall dining experience.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Education
Certified Nursing Assistant - Nursing
- Completing the CNA program soon with scheduled state licensing examination.
- Completing CPR certification in the same program.
Associate of Arts - Nursing
- Currently completing pre-nursing pre-requisites through online classes.
High School Diploma
Skills
Multitasking efficiency
High volume dining
Cleanliness
Attention to detail
Team collaboration
Memory Retention
Timeline
Waitress
Zoto Sushi
01.2026 - 07.2026Read More
Waitress
Kore Steakhouse
01.2025 - 01.2026Read More
Restaurant Hostess
JPAN Sushi & Grill
02.2022 - 01.2025Read More
Los Angeles Skills Academy
Certified Nursing Assistant from Nursing
Read More
State College of Florida
Associate of Arts from Nursing
Read More
Parrish Community High School
High School Diploma
Read More