Alicia Kelly
Netcong,NJ
Summary
Detail-oriented Shift Leader with a proven track record in managing inventory and ensuring customer satisfaction. Skilled in financial analysis and problem-solving, committed to improving operational efficiency and accuracy in cash handling.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Shift Leader
Dunkin Donuts
Ledgewood, New Jersey
02.2022 - Current
- Addressed customer concerns and feedback promptly, enhancing overall satisfaction and loyalty.
- Verified cash drawers for accuracy during shifts, maintaining financial integrity and accountability.
- Managed inventory levels by placing supply orders, ensuring adequate stock for service demands.
- Maintained cleanliness and organization of service area and equipment.
Education
BBA - Accounting
Caldwell University
Caldwell, NJ12-2027
Skills
- Inventory management
- Financial analysis
- Data entry
- Microsoft Excel
- Microsoft Word
- Problem solving
- Tax preparation
Certification
- Bloomberg Market Concepts (BMC)
Timeline
Shift Leader
Dunkin Donuts
02.2022 - Current
BBA - Accounting
Caldwell University