Alicia Kindle

Work Responsibilities:

• Served as a Server, providing excellent customer service by greeting guests, taking accurate food and beverage orders, and ensuring a positive dining experience

• Maintained thorough knowledge of menu items and specials to answer questions and make recommendations

• Entered orders into the POS system and communicated effectively with kitchen staff to ensure timely and accurate service

• Delivered food and beverages promptly while monitoring guest satisfaction and responding to needs

• Processed cash and credit card payments accurately and responsibly

• Maintained cleanliness and organization of dining areas, tables, and service stations

• Managed multiple tables efficiently while maintaining professionalism and attention to detail

• Cross-trained in additional roles including hosting, room service, kitchen support, and banquet service to assist with overall operations

• Greeted and seated guests as a host and managed guest flow when needed

• Assisted with room service, including preparing and delivering orders to guests

• Supported kitchen and banquet staff with event setup, service, and breakdown