ALICIA KNIGHT
Boerne
Summary
Results-oriented Business Development Manager exceeding market expectations and building productive long-term relationships with key customers at multiple levels. Decisive leader and resourceful problem solver, highly effective at developing and implementing improvement plans for growing market share. Enthusiastic about tackling new challenges, with a reputation for strong customer relations, competent technical consulting, and honest communications. Experience includes working with contractors and AE firms simultaneously.
Overview
31
31
years of professional experience
Work History
Substitute Teacher
Boerne ISD
Boerne, TX
08.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Commercial Business Manager
KARNDEAN COMMERCIAL
Waco, Austin, San Antonio & The Rio Grande Valley, TX
03.2019 - 02.2022
- Expand the product knowledge across the territory and create new opportunities with end users. Worked with the key assisted living accounts and contractors on installation. Achieved the knowledge and skills to work with jobs all over the country. I was awarded for the most growth in sales for the entire west region during 2020 and Covid.
Architectural/Interior Design Consultant
AMERICAN TILE & STONE
San Antonio, TX
08.2015 - 06.2017
- Recreate a customer base for company with no relationships and weak sales number paired with no strength in the commercial marketplace. Specify over $1M in job specifications and achieve the standard specification for James Avery Jewelry Stores nationwide. Create the standards for South Texas College for all their tiles selections for a 17-building bond program. Direct sales to end user accounts would equal another $1M by the end of 2017.
Architectural/Interior Design Consultant
TRAVIS TILE SALES
San Antonio, TX
07.2014 - 08.2015
- Create a market awareness of the company's product line offering. Product presentations at all accounts to update on new products. Work with other manufacturer reps from different industries to have an event one Wednesday every month to show new products. Create new specifications with high profile accounts such as Security Service Headquarters and Corner Store Headquarters. Highly involved in designing Travis Tile's new showroom and assigned as the event planner for the grand opening of their new location.
Owner & B2B Consultant
INITIAL DESIGNS
San Antonio, TX
10.2011 - 07.2014
- Start personal business as a product consultant for all interior finish products. This covered all vertical markets. Core customers included Corporate End users (as example: Vision Works, National Instruments, etc.), Property Managers, and Interior Designers/Architects.
V.P. of Marketing and Flooring Consultant
COMMERCIAL SURFACES INC
San Antonio, TX
02.2008 - 10.2011
- Learn the contractor role in the market place. Work with Commercial Reps from all flooring backgrounds to drive the specification market. Specifying over 2 million dollars in sales (1/3 of the company's total sales volume). Host customer social functions and education seminars.
District Sales Manager
MANNINGTON COMMERCIAL
San Antonio/Austin, TX
03.2001 - 10.2007
- District Manager representing San Antonio, Austin, and South Texas (Valley). Working with Architects, Interior Designers, End users, and Contractors. Create product standards for key accounts like USAA, H.E.B., San Antonio College, National Instruments, and South Texas College. Grew the territory 100% over a 5-year period. Manage travel and entertainment spending within budget each year.
Mannington Commercial Sales Representative
BPI DISTRIBUTOR
Memphis, TN
07.1995 - 03.2001
- Represent BPI and Mannington Products for a large territory (Arkansas, Mississippi, and West Tennessee) and create standards for multiple end users. Examples include Memphis University, McRae's/Saks Department Stores, FedEx, and Mississippi State University. Average sales were 3.5 million per year.
Education
Bachelor of Science - Industrial Distribution
Texas A&M University
College Station, TXSkills
- Commercial sales experience
- Complex account management
- Business networking
- Customer relationships
- Presentation skills
- Excellent communication skills
- Goal-oriented
- Key account development
- Student engagement
Awards
Karndean Sales Achievement Award for the Commercial West 2020, Mannington Commercial President's Award 1997, 1998, 2000 & 2006, International Interior Design Association Industry Member of the Year Award 2004, International Interior Design Association (2001-2017), International Real Estate Management (2009-2011), International Interior Design Association (2004-2006 & 2011-2013) Industry
Timeline
Substitute Teacher
Boerne ISD
08.2023 - Current
Commercial Business Manager
KARNDEAN COMMERCIAL
03.2019 - 02.2022
Architectural/Interior Design Consultant
AMERICAN TILE & STONE
08.2015 - 06.2017
Architectural/Interior Design Consultant
TRAVIS TILE SALES
07.2014 - 08.2015
Owner & B2B Consultant
INITIAL DESIGNS
10.2011 - 07.2014
V.P. of Marketing and Flooring Consultant
COMMERCIAL SURFACES INC
02.2008 - 10.2011
District Sales Manager
MANNINGTON COMMERCIAL
03.2001 - 10.2007
Mannington Commercial Sales Representative
BPI DISTRIBUTOR
07.1995 - 03.2001
Bachelor of Science - Industrial Distribution
Texas A&M University