Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alicia L. Coleman

Lubbock,Texas

Summary

Experienced professional with 10+ years of management experience and strong customer service skills. Skilled at leading teams to handle projects efficiently, focusing on safety, cleanliness, profit and loss management, and workflow optimization. Proven ability to resolve issues and deliver exceptional customer service in high-pressure environments. Seeking to utilize diverse skill set in a dynamic dental setting to provide top-quality patient care and achieve excellent results.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Owner

Tax R Us
01.2014 - Current
  • Prepare federal and state tax returns.
  • Bookkeeping and accounting services
  • Payroll and quarterly tax payments
  • Ensure quality checks and audit assistance.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

Owner

Bailey’s Cleaning Service
10.2012 - 03.2022
  • Manage cleaning for businesses and residential customers
  • Marketing, advertising, establish business and gain clients
  • Maintain schedule and payroll
  • Ensure quality assurance over employees and throughout the business.

Director of Hospitality

San Francisco Healthcare and Rehabilitation Center
08.2018 - 04.2021
  • Direct BCS staff as well as SFHRC staff in cleaning and quality assurance of the rehabilitation Center
  • Schedules, payroll, bookkeeping, union staff
  • Audits, task logs, daily cleaning, and maintenance
  • Hire, train and establish reliable employees.

Education

Dental

Pure Dental Assistant Academy
Irving, TX
12-2024

Associate of Business - undefined

San Joaquin Delta College
05.2018

High School Diploma -

Estacado High School
Lubbock, TX
05.2005

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Patient care excellence
  • Team collaboration
  • Patient records management
  • Restorative procedures
  • Patient relations
  • Dental procedure assistance

Certification

  • RDA - Registered Dental Assistant

Timeline

Director of Hospitality

San Francisco Healthcare and Rehabilitation Center
08.2018 - 04.2021

Owner

Tax R Us
01.2014 - Current

Owner

Bailey’s Cleaning Service
10.2012 - 03.2022

Associate of Business - undefined

San Joaquin Delta College

Dental

Pure Dental Assistant Academy

High School Diploma -

Estacado High School

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