Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alicia Mancillas

Aurora,CO

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

4
4
years of professional experience

Work History

Sales Associate

Victoria's Secret & PINK
(303) -344-8977 14200 E Alameda Ave,AuroraCo 80012, CO
08.2023 - Current
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Payroll Clerk

O&T LLC
Aurora, CO
02.2021 - Current
  • Maintain accurate employee records and update changes in payroll data.
  • Prepare and distribute paychecks while ensuring compliance with regulations.
  • Calculated accurate wages, including overtime, salary increases and bonuses.
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
  • Compiled data from timesheets and other records to determine hours worked and pay rate.
  • Managed weekly payroll duties and submitted data to payroll contractor.
  • Handled payroll help desk and answered questions regarding correct and accurate payroll time entry.
  • Prepared and distributed payslips to employees.
  • Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.

Sales Associate

Footlocker, Footlocker
4200 E Alameda Ave,AuroraCo 80012, CO |, CO
03.2022 - 04.2022
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Built relationships with customers to encourage repeat business.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Front Gate Attendant

Elitch Gardens
Aurora, CO
06.2021 - 07.2021
  • Greeted customers, answered questions and provided information about the facility.
  • Checked tickets for validity and directed guests.
  • Maintained an orderly work environment by organizing materials, cleaning surfaces, emptying wastebaskets.
  • Updated customer records on computer database accurately and promptly.

Education

High School Diploma -

Hinkley High School
1250 Chambers Rd, Aurora, CO 80011
03-2023

Some College (No Degree) -

Community College of Aurora
Aurora, CO

Skills

  • Product Sales
  • Retail loss prevention
  • Payment Processing
  • Upselling
  • Promotional support
  • Customer Needs Assessment
  • Self-Checkout Assistance
  • Money Handling
  • Problem-Solving
  • Goal-Oriented

Timeline

Sales Associate

Victoria's Secret & PINK
08.2023 - Current

Sales Associate

Footlocker, Footlocker
03.2022 - 04.2022

Front Gate Attendant

Elitch Gardens
06.2021 - 07.2021

Payroll Clerk

O&T LLC
02.2021 - Current

High School Diploma -

Hinkley High School

Some College (No Degree) -

Community College of Aurora

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