Alicia Miller

• Accompanied individual to various doctor appointments for necessary health evaluations.
• Administer medicine to client morning and night.
• Prepare meals for the individual.
• Assist with bathing and hygiene for the individual.
• Provide a safe, clean environment for the individual at all times.
• Assist the client with daily life skills and specialized goals outlined in their person centered plan.
• Provide care and respite, and community living support tailored to the individual needs.

• Facilitated daily living activities to enhance client independence and quality of life.
• Implemented individualized support plans tailored to specific client needs and goals.
• Trained new staff on best practices in direct support and client engagement techniques.
• Maintained clean, safe, and well-organized patient environment.
• Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
• Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
• Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
• Administered medicine to clients.
• Transported clients to medical and dental appointments to provide support.

• Processed customer orders efficiently
• Stocking
• Merchandise presentation
• Straightening and cleaning your department
• Backup cashier

• Assisted residents with daily living skills, grooming, and personal growth for individuals with intellectual and developmental disabilities.
• Support clients during meals, activities, and community outings.
• Ensure a safe, clean, and supportive living environment.

Certificates for:

Electronic Health Records Specialist, Hospital Admissions Specialist, Medical Coding, Medical Unit Coordinator and Medical Receptionist

Diplomas for Associate in Applied Science, Medical Records Specialist, and Medical Administrative Assistant