Alicia Nembhard
Miami Gardens
Summary
Motivated worker experienced in the restaurant industry. Proven track record of providing excellent customer service. Skilled in multitasking and problem solving while maintaining a positive attitude in a fastpaced working environment. I aspire to become a Full Time RN, which I am currently majoring in at Miami Dade College north campus and I am an active member in church, serving and helping others is what I am best known for.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Associate
Amazon
Miami
11.2025 - 03.2026
- Operated warehouse equipment to facilitate efficient material handling.
- Maintained a clean and safe work environment following safety protocols.
- Followed company policies for product storage and retrieval consistently.
- Stowed merchandise in designated areas of the warehouse, including shelves, racks and bins.
- Scanned and sorted packages to stage for delivery drivers.
Server/Store Manager
Golden Krust
Miami
06.2022 - 12.2025
- Prepared and served food and beverages to customers.
- Replenishing drinks and catering to additional requests.
- Created and maintained optimal communication chain, reducing the possibility of dissatisfied guests.
- Attended company and restaurant trainings and meetings to improve serving skills.
- Memorized menu to help diners make informed meal choices.
- Exercised focus and concentration to keep track of tables and remember orders.
- Motivated worker experienced in the restaurant industry.
- Proven track record of providing excellent customer service.
- Skilled in multitasking and problem solving while maintaining a positive attitude in a fast-paced working environment.
- Resolved customer complaints promptly to enhance dining experience.
Education
Major nursing (RN) -
Miami Dade College north
08.2022 - 03.2026
High School Diploma -
Miami Norland Senior High School
08.2019 - 06.2022
Skills
- Customer Care
- Strong communication
- Problem Solving
- Attentive listener
- Crisis management
- Communication skills
- Food safety compliance
Hobbies and Interests
- I am passionate about singing
- I enjoy reading
- Listening to music
- Tending to the needs of my church through our organization groups
Volunteer Experience
Volunteered time in South Florida feeding those in need., Pathfinder club
Timeline
Associate
Amazon
11.2025 - 03.2026
Major nursing (RN) -
Miami Dade College north
08.2022 - 03.2026
Server/Store Manager
Golden Krust
06.2022 - 12.2025
High School Diploma -
Miami Norland Senior High School
08.2019 - 06.2022