KRISTEN BUTLER
Round Rock
Summary
A dedicated worker with over 5 years of customer service expertise, I am committed to providing support and fostering positive client relationships. While already holding an Associate of Arts degree I am currently pursuing a Bachelor’s at Texas State as I always seek to enhance my skills and knowledge. Known for my proactive approach, strong work ethic, and passion for driving success, I am eager to contribute my dedication, teamwork, and problem-solving abilities to customers and company!
Overview
7
7
years of professional experience
Work History
Associate
The Home Depot
08.2021 - Current
- Manage and prioritize daily tasks to ensure timely completion.
- Organizing products and keeping up to date counts.
- Handling customer orders.
- Resolving customer issues in person and via phone call.
- Aiding with training of new hirers.
Manager
Bed Bath and Beyond
07.2019 - 08.2021
- Oversaw daily team operations to ensure productivity and efficiency.
- Developed and implemented strategic plans to achieve organizational goals.
- Lead recruitment, onboarding, and training of new team members.
- Maintained strong client relationships and address escalated issues promptly.
- Helped with client issues in person and via phone call.
Assistant to the president
Ninex
06.2018 - 07.2019
- Managed and prioritize executive’s calendar, scheduling meetings and appointments efficiently.
- Prepared and edited reports, presentations, and other documents as needed.
- Coordinated travel arrangements, including flights, accommodations, and itineraries.
- Screened and responded to emails.
- Handled incoming calls.
- Customer relations and upkeep (phone, email)
Education
Bachelor of Science - undefined
Texas State
San Marcos01.2027
Associate of Arts - undefined
Austin Community College
Austin01.2020
Skills
- TIME MANAGEMENT
- MICROSOFT OFFICE SUITE
- CONFIDENTIALITY MANAGEMENT
- MICROSOFT EXCEL
- MICROSOFT APPLICATION
- CALENDAR MANAGEMENT
- EXECUTIVE COMMUNICATION
- CUSTOMER CARE
- CALL CENTER
- DATA ENTRY
- SCHEDULING
- POWERPOINT
- ATTENTION TO DETAIL
- DECISION MAKING
- PROBLEM SOLVING
Timeline
Associate
The Home Depot
08.2021 - Current
Manager
Bed Bath and Beyond
07.2019 - 08.2021
Assistant to the president
Ninex
06.2018 - 07.2019
Bachelor of Science - undefined
Texas State
Associate of Arts - undefined
Austin Community College
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