Alicia Nieves

Work History

Administrative Assistant

Exotic Poolz, Inc

11.2022 - Current

Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Maintained inventory of office supplies and placed orders.
Managed filing system, entered data and completed other clerical tasks.

Personal Assistant

KEY Group

02.2022 - 09.2022

Handled confidential calendar and recordkeeping information with skill and discretion.
Answered and directed phone calls to appropriate parties.
Assisted with planning and execution of business events, meetings and conferences.
Assisted clients with medications, errands and housekeeping.
Conducted scheduling for conferences, meetings and other events.
Managed email, mail and text message communications for personal and business use.
Set meeting and appointment reminders for employer.
Maintained accurate databases and filing systems for personal and business requirements.
Maintained accurate schedule with regular updates to add business, family and personal plans.
Organized records, correspondence and schedules depending on manager's priorities.
Ran smooth households for client, handling shopping, schedules and upkeep requirements.
Improved clients' overall care by working with family members to improve schedules and systems.
Supported clients' emotional and social needs with compassionate care and companionship.
Supported efficient personal and business operations with well-organized supplies and calendars.
Managed child care, babysitters, pick up, drop offs, after school activities, as well as child switch between households. Childs needs, wants, guidance, and health needs. Brought child to medical and dentist appointments.
Managed Social Media platforms, posts, and the Social Media Team.
Copywriter for Job Offer, Job Descriptions, Business Paperwork, etc.
Project Management for a new online training business/website. Copywriter of manuals, lessons, and worksheets.
Oversight of team management and operations.
Reconciled credit cards and bank accounts.
Called credit card companies, bank accounts, and other institutions to make payments, request disputes, and manage money flow.
Traveled for work.
Packed up condo, organized move, and preparing the condo for sale.
Food prep and dietary restrictions.
Vacation home/ AIRBNB management.

Administrator Assistant

01.2021 - 06.2021

Maintained software performance with regular updates.
Adapted software to new hardware, capitalizing on emerging technologies.
Kept inventory accurate by performing counts on schedule.
Supported shipping operations, assembling boxes and containers in advance for ease of use.
Minimized errors by verifying orders and labels prior to shipment.
Achieved delivery targets with quick picking, packaging and shipment.
Met quality assurance standards, identifying and removing defective products from packing line.
Read and interpreted pick sheet to determine items needed for customer orders.
Answered customer and employee questions about merchandise availability or locations.
Prepared items for storage, sales and shipment with proper staging and tagging.
Maintained accurate records of inventory transactions and returned goods.
Implemented optimal storage methods for each product type.

Co-Lead Preschool Teacher

Coral Reef Academy

01.2020 - 08.2020

Encouraged children to learn through play and exploration.
Created supportive and learning-focused classroom environments to help children achieve developmental milestones.
Improved classroom control by resolving behavioral issues using positive reinforcement techniques.
Coordinated snack and mealtimes to manage dietary restrictions and allergies.
Tracked and informed parents of children's developmental progress.
Kept classroom clean and organized through regular attention to upkeep requirements.
Assisted children with puzzles and problem-solving to build motor and cognitive skills.
Monitored children's behavior for signs of trouble outside of preschool and reported problems to director.
Protected children from avoidable injuries in classroom and during outside activities.
Created age-appropriate lesson plans to assist children's social, emotional and cognitive development.
Supported unique needs of each child under care by consulting with parents and assessing individual behaviors.
Tended to feeding, diaper changing and children's other basic needs.
Enhanced learning of color recognition and numbers with visually engaging class activities.
Responded quickly to children's verbal and non-verbal cues, temperament styles and different personal needs.
Modeled positive behaviors to help improve children's self-esteem and social skills.
Cultivated diverse learning, ample playtime and caring environments to support early childhood success.

Shift Trainer

Chuck E Cheese

06.2016 - 05.2019

Trained junior team members in food handling and customer service procedures.
Used slow periods to stock supplies and prepare ingredients.
Satisfied customers with fast, friendly and knowledgeable service.
Greeted guests, answered menu questions and delivered excellent customer service.
Washed dishes, serving utensils and cooking implements using correct procedures.
Complied with food safety and sanitation regulations for establishment.
Elevated performance levels and minimized compliance issues by fully training new hires.
Helped new hires assimilate into workforce and get up to speed on procedures with successful onboarding processes.

Shift Manager

Charlie's

07.2017 - 12.2018

Met shift needs by organizing effective schedules and delegating assignments based on employee knowledge and strengths.
Stayed ready for expected demands by keeping inventory within optimal levels and organized for easy use.
Maintained high performance levels by successfully training, monitoring, and motivating shift employees.
Effectively managed business by staying organized, clean, and working in a timely manner.

Summary

Overview

Work History

Administrative Assistant

Personal Assistant

Administrator Assistant

Co-Lead Preschool Teacher

Shift Trainer

Shift Manager

Education

Bachelor of Arts - Organizational Management - Accounting

Associate of Arts - General Courses

High School Diploma - Cambridge Program, Biology, Musical Theater, FBLA Future Business Leaders of America

Skills

Timeline

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