Summary
Overview
Work History
Education
Skills
Timeline
Generic

RAQUEL BERBERENA

PALM BAY,USA

Summary

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Skillful Retail Merchandiser accomplished in product assembly, material handling and display design. Works well independently and as part of dynamic teams. Skilled at collaborating with fashion designers on product placement, store displays and marketing material for new clothing launches and promotions.

Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients.

Overview

21
21
years of professional experience

Work History

Spark Driver

Spark
01.2024 - Current
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Delivered goods and products to customer on time and in excellent condition.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Obtained signatures from customers upon delivery of goods.

Retail Merchandiser

Hallmark
10.2023 - Current
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Arranged consistent shelves, bins, and racks at Number locations by following established planograms.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Developed relationships with key store personnel to support proper product placement and visibility.
  • Planned and scheduled projects and directly performed installations.
  • Kept work areas neat, clean and free from debris.

Home Health Aide

Rosa Rivera
01.2020 - 09.2023
  • Provided mobility assistance such as walking and regular exercising.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided transportation and appointments management.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Developed individual care plans for clients based on specific needs.
  • Assisted with end-of-life care.
  • Transported clients for medical and personal outings.

Customer Service Department Manager

Stop and Shop Supermarket
03.2004 - 06.2011
  • Maintained associate payroll, benefit and performance information.
  • Managed time to cover daily sales, delivery and inventory requirements, oversee cash deposits and reconcile weekly payroll.
  • Organized and balanced multiple priorities within fast-paced environment.
  • Led, built and developed team for modeling service excellence.
  • Assessed customer service trends and evaluated complaints to determine areas in need of enhancement.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

GED -

Flushing Highschool
Flushing, NY
06.2003

Skills

  • Passenger transportation
  • Daily logging
  • Load monitoring
  • Commercial driving
  • Delivery pickup
  • Business management
  • Navigational systems and GPS
  • Shipping and packaging
  • Punctuality
  • Flexible schedule
  • Customer service
  • Problem-solving
  • Time management
  • Punctual and reliable
  • Friendly and outgoing
  • Clean driving record
  • Valid Driver's license

Timeline

Spark Driver

Spark
01.2024 - Current

Retail Merchandiser

Hallmark
10.2023 - Current

Home Health Aide

Rosa Rivera
01.2020 - 09.2023

Customer Service Department Manager

Stop and Shop Supermarket
03.2004 - 06.2011

GED -

Flushing Highschool

Similar Profiles

CREATE PROFILE
RAQUEL BERBERENA