Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching customers with an educated cannabis experience while maintaining maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations Manager
Higher Med, LLC
07.2022 - Current
Established positive and effective communication with organization leadership, reducing miscommunications, and missed deadlines.
Scheduled all patients, taking into account customer traffic and individual educational needs pertaining to cannabinoid medicine.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Assisted in a small business start up, its growth, and brand recognition strategies for a busy health and wellness clinic specializing in cannabis evaluations and education.
Recovery Support Services Nurse
Project Courage
03.2022 - 11.2022
Organized and managed care of patients undergoing various therapies associated with outpatient rehabilitation post discharge from an in patient setting.
Advocated for patients by communicating care preferences to practitioners and team members, verifying that interventions met treatment goals and identifying individualized limitations and barriers to sobriety.
Collaborated with an integrative team to assess patients monthly and deliver appropriate treatment while managing rapidly changing conditions.
Nurse Care Coordinator
Community Health Center, Inc.
09.2012 - 06.2021
Coordinated for specialty populations within a multi-disciplinary community health care center involving internal and external providers and a patient population requiring individualized coordination services.
Assessed healthcare needs and monitored effectiveness and progress plans to achieve desired outcomes.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Maintained thorough documentation of clinical assessments, interventions, evaluations, and recommendations in accordance with regulatory requirements.
Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
Reduced hospital readmission rates through diligent follow-up on patients'' post-discharge progress, ensuring necessary adjustments to care plans were made promptly.
Education
No Degree - Cannabis Healthcare And Medicine Certification
University of New Haven
West Haven, CT
02.2024
No Degree - Licensed Practical Nursing
Lincoln Technical Institute - New Britain
New Britain, CT
07.2009
Skills
Program Administration
Team Building
Customer Relations
Superb time management skills
Affiliations
American Cannabis Nurses Association- Proud member since 2021
Certification
Healer Certified- 2022: CBD Dosing and Delivery Methods,Medical Cannabis Core Curriculum,Dosage Protocols and Methodologies
Timeline
Operations Manager
Higher Med, LLC
07.2022 - Current
Recovery Support Services Nurse
Project Courage
03.2022 - 11.2022
Nurse Care Coordinator
Community Health Center, Inc.
09.2012 - 06.2021
No Degree - Cannabis Healthcare And Medicine Certification
Psychiatric Social Worker , Family Support Worker at Department of Children and Family, Solnit NorthPsychiatric Social Worker , Family Support Worker at Department of Children and Family, Solnit North