Alicia Quartz
Sustainability Manager
Saint Paul,MN
Summary
Customer-oriented Manager with 5+ years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial astuteness, offering vision and motivational acumen.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
General Manager
US Cryotherapy
Roseville, MN
09.2019 - 11.2020
- Maximized efficiency by coaching and mentoring personnel on Cryotherapy benefits, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Monitoring and maintenance of equipment
- Ensuring safety standards
Department Manager
Dillards
Missoula, MT
05.2014 - 06.2019
- Promoted from sales associate to Selling Business Manager of the Junior’s Department in September 2014
- Promoted to Visual Manager in April 2016
- Promoted to Department Manager of the Home Department in August 2017
- Totaled $910,019 in 2018 YTD sales; a 28% increase over 2017 sales at $708,648
- Foster a healthy work environment with regular employee check-ins, trainings, and encouraging good communication
- Building and maintaining client relationships
Quality Control Inspector
Daily's Premium Meats
Missoula, MT
01.2011 - 05.2014
- Promoted from Line Worker to Quality Control in February 2012
- Communicated with production team members about quality issues.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Conduct routine quality control tests and inspections on products throughout all stages of production
- Ensure compliance with all food safety and quality management system policies and procedures
Education
Bachelor of Science - Sustainable Systems Management
09.2022 - Current
Associate of Arts - Engineering (Pre-Engineering)
09.2020 - 05.2022
Skills
Performance improvement
undefinedAccomplishments
- Implemented business strategies which resulted in 28% growth of YTD revenue in the Home Department for the fiscal year 2018 at Dillard's.
Timeline
University of Minnesota - Bachelor of Science, Sustainable Systems Management
09.2022 - Current
Saint Paul College - Associate of Arts, Engineering (Pre-Engineering)
09.2020 - 05.2022
General Manager - US Cryotherapy
09.2019 - 11.2020
Department Manager - Dillards
05.2014 - 06.2019
Quality Control Inspector - Daily's Premium Meats
01.2011 - 05.2014
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