Overview
Summary
Skills
Work History
Affiliations
Education
Volunteerism
Generic
Alicia Rambo

Alicia Rambo

Operations And Project Manager
Blanchard,OK

Overview

12
12
years of professional experience
2
2
Languages
4
4
years of post-secondary education

Summary

Innovative marketing professional with operational and project management experience. Creative problem solver within the business development space. A goal-oriented leader with the ability to build trust within teams and lead multiple projects concurrently.

Skills

Creative Problem Solving

Process Building and Improvement

Business Administration

Planning and Coordination

Analytical and Critical Thinking

Cross-Functional Team Leadership

Vendor Management

Interpersonal Communication

Team Building

MS Office

G-Suite

MS Teams

Workamajig

Mondaycom

Asana

Workday

Work History

Marketing Operations Coordinator

OU Medicine / OU Health
Oklahoma City, OK
01.2019 - 03.2022
  • Reported to SVP of Marketing and Communications as member of marketing management team. Led team as chief of staff, communicated updates to team members in relatable fashion to build team during divisive time.
  • Established and managed implementation of new OU Health branded building signage, approximately $4 million project, as project manager. Built signage and environmental branding standards and best practices.
  • Led efforts to rebrand and keep current internal digital signage and environmental branding of facilities.
  • Led cross-functional team in rebranding of approximately 600 clinical forms. Collaborated with legal, regulatory and clinic leadership to brand forms correctly amidst merger.
  • Worked with Creative Services to create signage mock-ups and proposals for internal customers, leadership and signage vendors to facilitate needs of organization while maintaining brand standards.
  • Customized build and performed continuous optimization of Workamajig, creative project management system; created, pulled and presented reports for production capacity and tracking of approximately 1500 creative projects each year.
  • Worked with internal and external strategy teams to build a new, fresh, customer-centered website, ouhealth.com. Successfully built sitemap and trafficked 400 content pages from inception to posting. As member of web governance committee, performed ongoing functionality, visual and end user audits to maintain standards and best practices.
  • Kept meticulous records of expenses and analyzed that data against $6 million+ budget to aid leadership in strategic spend management.
  • Responsible for operations management of 30 member team - IT assistance and liaison, office and space management, supply ordering, process building and onboarding of staff.
  • Worked with vendor to create, optimize and grow internal online print store to increase efficiency of creative and marketing teams.

Marketing Special Projects Coordinator

OU Physicians
Oklahoma City, OK
05.2010 - 12.2018
  • Acted as Event Director for Corporate Challenge, largest business-to-business athletic competition in Oklahoma. Recruited and retained company participants, introduced and improved athletic events, coordinated nearly 100 team captains, supervised event staff, conflict resolution of approximately 3500 participant athletes, managed 20+ vendors, increased brand awareness through various media including radio, web, social media and print.
  • Kept record of expenses and analyzed data against approximately $1million departmental budget. Advised Director of Marketing and marketing team to meet financial goals.
  • Planned patient and employee events to enhance patient experience and improve employee satisfaction.
  • Developed employee-targeted digital signage presence to facilitate communication.
  • Upgraded monthly messaging in elevators to professionally target approximately 10,000 patients per month.
  • Established and led Corporate Wellness Round Table, bimonthly discussion group developing best practices for corporate wellness in large companies and small.
  • Responsible for event photography, video editing, website management, HIPAA standards compliance.

Affiliations

Project Management Institute (PMI) member, Oklahoma City chapter

Education

BBA - Business Management, Business Administration

University of Central Oklahoma
Edmond, OK
08.1992 - 12.1996

Volunteerism

Animal Rescue Center Shawnee

  • Adoption fairs
  • Social media coordinator
  • Foster parent
  • Photographer

Harding Fine Arts Academy

  • Treasurer
  • Fundraising
  • Community advocate

Live to Give, company volunteer program

  • Habitat for Humanity
  • OKC Memorial Marathon participant, water stop,Health &Fitness Expo
  • Meals on Wheels
  • Regional Food Bank of Oklahoma

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Alicia RamboOperations And Project Manager