Summary
Overview
Work History
Education
Skills
Timeline
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Alicia Ramirez Fielder

Dallas,GA

Summary

My name is Alicia Ramirez Fielder I am a top notch Front office coordinator. I started my career in the United States Marine Corp at the age of 18 right out high school. I knew from the very first day as an assistant that I had found my calling. I love the feeling that I get from seeing someone smile after I have been a key part in enhancing the person they become after a smile makeover. In reviewing my resume I hope that you will conclude you have found the addition to your team that you are searching for.

Overview

17
17
years of professional experience

Work History

Dental Treatment Coordinator

Ponce Dental Studio
11.2023 - 08.2024
  • Collaborated closely with dentists to develop customized treatment plans tailored specifically to each individual''s needs.
  • Enhanced patient satisfaction by effectively managing treatment plans and addressing concerns.
  • Improved patient retention by providing excellent customer service and establishing rapport with clients.
  • Assisted dentists in delivering optimal care through thorough documentation of patient histories and treatment progress.
  • Increased case acceptance rates by presenting comprehensive treatment options and financial arrangements to patients.

Office Manager

Southern Smiles Family Dentistry
03.2023 - 11.2023

Verifying and calling in Rx’s for patients PRN

. Accounts payable & receivable

. Recruitment of potential new employees

. OSHA compliance officer

. Maintaining and ordering clinical supplies

. Maintenance of all equipment

. Electronic submission of insurance claims

. Verification of benefits and eligibility

Running monthly reports

Maintaining schedule

Office Manager

Nick Smith DDS
02.2013 - 11.2022
  • Accounts payable & receivable, Recruitment of potential new employees, OSHA compliance officer, Maintaining and ordering clinical supplies, Maintenance of all equipment, Electronic submission of insurance claims, Verification of benefits and eligibility

Surgical Assistant

Oral and Facial Surgery Associates
02.2008 - 03.2011
  • Assisting with general sedation patient pre and post op, Home are instructions suture removal confirming surgery appointments X-rays Supply ordering and inventory sterilization of instruments

Education

Certified Scaling Assistant -

Flint Hills Technical College
Emporia, KS
11.2007

LPN -

Maric Medical College
San Marcos, CA
06.1996

Skills

  • Dentrix Eagle Soft Open Dental
  • Spanish
  • Dental Assisting
  • Data entry
  • Insurance billing
  • Payroll Management
  • HIPAA Compliance
  • Insurance Verification
  • Scheduling Management
  • Treatment Planning
  • Case Presentation
  • Excellent multitasking capability
  • Punctual and Reliable
  • Financial arrangements
  • Flexible Schedule

Timeline

Dental Treatment Coordinator

Ponce Dental Studio
11.2023 - 08.2024

Office Manager

Southern Smiles Family Dentistry
03.2023 - 11.2023

Office Manager

Nick Smith DDS
02.2013 - 11.2022

Surgical Assistant

Oral and Facial Surgery Associates
02.2008 - 03.2011

Certified Scaling Assistant -

Flint Hills Technical College

LPN -

Maric Medical College
Alicia Ramirez Fielder