Alicia Reed
Canton,Ohio
Summary
Accomplished Office Clerk with a proven track record at Plain Local School District, adept in data management and verbal communication. Excelled in maintaining confidentiality and enhancing team collaboration. Demonstrated ability to streamline processes, significantly improving efficiency. Skilled in data entry and fostering positive interactions, I consistently prioritize accuracy and service excellence.
Overview
21
21
years of professional experience
Work History
Office Clerk
Plain Local School District
Canton, Ohio
09.2018 - Current
- Provided clerical support to school employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Interacted with families by phone, email, or in-person to provide information.
- Greeted incoming visitors professionally and provided friendly, knowledgeable assistance.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Screened visitors and issued badges to maintain safety and security.
- Safeguarded student health records in accordance with legal requirements, ensuring confidentiality at all times.
Department Supervisor
Babies "R" Us
North Canton, OH
09.2010 - 05.2017
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Managed team of employees, delegated tasks and held each employee accountable for completing assignments.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
Front Desk Receptionist
IHA
Ypsilanti, MI
06.2003 - 02.2007
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
Education
Bachelor Of Science And/with Education Degree - Elementary Education
Kent State University
Kent, OH12.2000
Skills
- Data Entry
- Maintaining records
- Data Management
- Verbal Communication
- Team Collaboration
- File Maintenance
Timeline
Office Clerk
Plain Local School District
09.2018 - Current
Department Supervisor
Babies "R" Us
09.2010 - 05.2017
Front Desk Receptionist
IHA
06.2003 - 02.2007
Bachelor Of Science And/with Education Degree - Elementary Education
Kent State University