Alicia Renteria
El Paso
Summary
Accomplished management professional with an MBA and extensive experience in operations leadership within healthcare and technology. Led implementation of electronic health record systems and developed clinical protocols to enhance patient care and compliance. Oversaw complex operations, improved processes, coordinated with diverse stakeholders, and provided strategic recommendations to enhance organizational performance.
Overview
5
5
years of professional experience
Work History
Clinic Operations Manager
Horizon Accident & Injury Center
Horizon City, TX
04.2025 - Current
- Led efforts towards accreditation initiatives by creating policies aligned with industry standards and overseeing thorough internal audits of current practices.
- Monitored clinic operations to identify areas for process improvement and increased efficiency.
- Improved patient care efficiency by developing standardized protocols for clinical procedures and treatment plans.
- Streamlined patient intake processes, enhancing workflow efficiency and reducing wait times.
- Coordinated scheduling for medical staff and patients, ensuring optimal resource allocation.
- Implemented electronic health record systems, improving data accuracy and accessibility.
- Developed patient feedback mechanisms, fostering improvements in service quality and satisfaction.
- Ensured regulatory compliance through meticulous record-keeping, documentation, and adherence to industry guidelines.
Business Development Consultant
Oracle
Austin, TX
07.2021 - 03.2023
- Created $4 million sales pipeline since November 2021.
- Developed strategic business proposals to enhance client engagement and drive revenue growth.
- Negotiated contracts and closed sales with new and existing clients.
- Delivered compelling sales presentations that clearly communicated value propositions tailored to client needs.
- Established and maintained relationships with key stakeholders to foster long-term partnerships.
- Conducted market research to identify new business opportunities and competitive trends.
- Analyzed sales data to refine strategies and improve lead conversion rates.
- Collaborated with cross-functional teams to align product offerings with client needs and market demands, resulting in improved client satisfaction.
Education
MBA - Business Administration And Management
The University of Texas At El Paso
El Paso, TX12-2025
Bachelor of Science - Communications
The University of Texas At Austin
Austin, TX05-2021
Skills
- Operations Management
- Program Management
- Clinical Leadership
- Performance improvement
- Policy Implementation
- Stakeholder engagement
- Team Leadership
- Cross-functional coordination
- Budget management
- Operational Efficiency
- Data Analysis
- Microsoft Excel, Word, Powerpoint
Languages
English
Native or Bilingual
Timeline
Clinic Operations Manager
Horizon Accident & Injury Center
04.2025 - Current
Business Development Consultant
Oracle
07.2021 - 03.2023
MBA - Business Administration And Management
The University of Texas At El Paso
Bachelor of Science - Communications
The University of Texas At Austin