Alicia Robinson
Milwaukee,WI
Summary
Experienced professional with a successful track record in achieving results through effective communication and strong social skills. Demonstrated expertise gained from a 2005 internship with the Chicago organization of the Northeast.
Overview
20
20
years of professional experience
Work History
Fiscal Agent
IRIS ILife
03.2023 - Current
- Cooking
- Cleaning
- Bathing
- Medication reminder
Elements of Health
09.2022 - 03.2023
- Cooking
- Cleaning
- Bathing
- Medication reminder
Berrada Property
01.2022 - 09.2022
- Application processor
- Cashier
- Taxes on Properties
- Telecommunications
Customer Service Representative
Umb Bank
04.2021 - 07.2021
- Customer service Representative
- Taxes on Banking income
- Data entry
Mortgage Loan Processor
Dovenmuehle
09.2020 - 04.2021
- Mortgage loan Processor
- Taxes on Homes on Properties
- Collection Billing
Sodexo inc
09.2019 - 03.2020
- Cashier
- Food Prep
- Serve
- Cook
Customer Service Representative
Jcpenney Call Center
01.2014 - 07.2018
- Customer service rep
- Payment Processor
- Billing
- Collection
Customer Service Representative
Hewlett Packard
09.2009 - 01.2017
- Customer service rep
- Claims specialist
- Payment Processor
- Billing
SDC Tax Service
01.2015 - 04.2016
- Tax Prep
- Business Tax Schedule A to C
- Individual tax 1040
Faith Family Services
02.2012 - 12.2014
- Paperwork filing
- Emailing and faxing
- Telecommunications
- Business Taxes
Milwaukee Public Schools
09.2007 - 04.2014
- Cook
- Dishwasher
- Food prep
- Serve
Macy's
05.2013 - 12.2013
- Cashier
- Backroom Stock
- Counter person
- Sales Associate
Jackson Hewitt
01.2011 - 04.2013
- Tax prep
- Data entry
- Business tax Schedule A-K
- Combat Tax
- Individual tax 1040 1040 X
Organization of the Northeast
06.2005 - 07.2010
- Data Entry
- Filing paperwork
- Emailing and faxing
- Telecommunications
Education
Ashford University
01.2023
Bankwork
01.2022
Jackson Hewitt tax cl
01.2012
Leader institute
01.2007
Skills
- Customer Care
- Customer Service
- Customer Support
- Receptionist
- Clerical Experience
- Food Service
- Food Prep
- Fast Food
- Busser
- Typing
- Excel
- Data Entry
- Cooking Experience
- Phone Etiquette
- Microsoft Access
- Microsoft Outlook
- CRM Software
- Tax Experience
- Transcription
- Word Processing
Personal Information
Work Permit: Authorized to work in the US for any employer
Accomplishments
N/a
Diploma
Highschool diploma 2007
Timeline
Fiscal Agent
IRIS ILife
03.2023 - Current
Elements of Health
09.2022 - 03.2023
Berrada Property
01.2022 - 09.2022
Customer Service Representative
Umb Bank
04.2021 - 07.2021
Mortgage Loan Processor
Dovenmuehle
09.2020 - 04.2021
Sodexo inc
09.2019 - 03.2020
SDC Tax Service
01.2015 - 04.2016
Customer Service Representative
Jcpenney Call Center
01.2014 - 07.2018
Macy's
05.2013 - 12.2013
Faith Family Services
02.2012 - 12.2014
Jackson Hewitt
01.2011 - 04.2013
Customer Service Representative
Hewlett Packard
09.2009 - 01.2017
Milwaukee Public Schools
09.2007 - 04.2014
Organization of the Northeast
06.2005 - 07.2010
Ashford University
Bankwork
Jackson Hewitt tax cl
Leader institute
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