Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alicia Scannapieco

Long Beach,CA

Summary

Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.

Overview

5
5
years of professional experience

Work History

Receptionist

Brandy Coward
04.2019 - Current
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.

Server, Bartender

Rebecca Zhang
08.2014 - 11.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Mail Services Clerk

Robert Campenelli
04.2017 - 01.2018
  • Received, sorted, and distributed incoming mail.
  • Built positive relationships with clients through excellent communication skills, addressing their needs promptly and professionally during pick-ups or drop-offs of packages/mail items.
  • Enhanced customer satisfaction with timely and accurate deliveries for all mail services.

Education

High School Diploma -

Lakewood High School
Lakewood, CA
06.2009

Skills

  • Organization skills
  • Computer Proficiency
  • Telephone skills
  • Typing Speed
  • Data Entry
  • Scheduling appointments
  • Clerical Support

Timeline

Receptionist

Brandy Coward
04.2019 - Current

Mail Services Clerk

Robert Campenelli
04.2017 - 01.2018

Server, Bartender

Rebecca Zhang
08.2014 - 11.2018

High School Diploma -

Lakewood High School
Alicia Scannapieco